Logistics and Business Support Coordinator

Gencom Technology Limited; Upper Harbour; On-site; NZD 52,000 - 70,000; Full time

Job summary

Gencom Technology Limited in Auckland's Albany team is seeking an organised, practical Logistics and Business Support Coordinator. This full-time role focuses on getting goods moving smoothly from suppliers through our warehouse to customers, while supporting operations, finance and sales.

You will handle stock reception, picking and dispatch, coordinate freight, track shipments, keep records up to date, assist with invoicing and e-commerce, and help with CRM quotes and customer enquiries.

Qualifications

• Organised with attention to detail and ability to adapt to changing priorities.
• Friendly communicator who helps customers and colleagues.
• Comfort with everyday business software and willingness to learn new systems.
• Willing to perform desk-based work and hands-on warehouse tasks.

Responsibilities

• Receive deliveries, check and store stock, and pick, pack and dispatch customer orders.
• Coordinate freight and deliveries, track shipments and assist with routine import and export paperwork.
• Keep stock, order and pricing records accurate, and assist with purchasing, invoicing and e-commerce orders.
• Assist with basic finance administration, including supplier invoices, reporting and reconciliations.
• Support the sales team with quotations, CRM updates and basic customer and telephone enquiries.
• Help with general office administration and cover for colleagues when needed, as well as occasional marketing, events and routine health and safety administration.

Skills

Logistics

Customer service

Administration

Attention to detail

Communication

CRM

Tools

CRM software

Spreadsheet software

Job description

Logistics and Business Support Coordinator

We are looking for an organised, practical and approachable person to join our Albany team. Logistics will be the main focus of this full-time role: helping goods and orders move smoothly from suppliers through our warehouse to customers. You will also support our operations, finance and sales teams. It is a varied, hands‑on position in a small business where people work together and help one another.

Key responsibilities

• Receive deliveries, check and store stock, and pick, pack and dispatch customer orders.
• Coordinate freight and deliveries, track shipments and assist with routine import and export paperwork.
• Keep stock, order and pricing records accurate, and assist with purchasing, invoicing and e-commerce orders.
• Assist with basic finance administration, including supplier invoices, reporting and reconciliations.
• Support the sales team with quotations, CRM updates and basic customer and telephone enquiries.
• Help with general office administration and cover for colleagues when needed, as well as occasional marketing, events and routine health and safety administration.

About you

• A reliable, well‑organised person with good attention to detail and the ability to manage changing priorities.
• A friendly communicator who enjoys helping customers and working with colleagues across the business.
• Confidence with everyday business software and a willingness to learn new systems and processes.
• A practical attitude and willingness to combine desk‑based work with safe, hands‑on warehouse tasks.
• Experience in administration, logistics or customer service is an advantage, but media technology knowledge is not required.

About us

Gencom Technology provides professional media technology and services to broadcasters, film and post‑production companies, live event producers and other users of professional audio and video. We work with leading international technology brands and support customers throughout Oceania.

We provide training in our systems, products and processes, with opportunities to develop new skills and take on additional responsibilities as the role grows. We are keen to find someone who wants to grow with Gencom over time.