Loan Operations Specialist — Hybrid Work & Growth Path

Kiwibank; Hamilton; Hybrid; NZD 70,000 - 90,000; Full time

Job summary

Kiwibank in New Zealand is seeking a Business Lending Operations Specialist to provide critical support to our Business Banking Managers with loan documentation, settlements, securities and lending maintenance processes.

You will collaborate with internal stakeholders, handle customer queries and compliance matters, and contribute to team-wide improvements and technology initiatives that streamline lending operations across multiple hubs.

Qualifications

• Previous experience in financial services, lending, or a banking contact centre or branch environment.
• Strong relationship-building skills with both customers and internal stakeholders.
• Confidence navigating multiple systems and learning new technology.
• Solid experience in administration and managing documentation.

Responsibilities

• Provide critical support to Business Banking Managers with loan documentation, settlements, securities, and lending maintenance processes.
• Handle customer queries, compliance matters, and other lending-related challenges to deliver seamless solutions.
• Contribute to team-wide improvements and exciting technology initiatives.

Skills

Relationship building

Systems navigation

Administration

Job description

Kiwibank in New Zealand is seeking a Business Lending Operations Specialist to provide critical support to our Business Banking Managers with loan documentation, settlements, securities and lending maintenance processes.

You will collaborate with internal stakeholders, handle customer queries and compliance matters, and contribute to team-wide improvements and technology initiatives that streamline lending operations across multiple hubs.