Library Shelver

Auckland Council Group; Auckland; Hybrid; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Discounts on attractions

Flexible working conditions

Employee discounts and wellbeing

Job summary

Auckland Council’s Waiheke Library is seeking a part-time Library Shelver on a fixed-term basis to support the busy summer period. The role involves shelving, presentation to a high standard, and assisting customers with queries and referrals.

The successful candidate will be reliable, organised, and customer‑focused, with a positive attitude and good literacy and numeracy. Flexibility across the week is required, including weekends.

Qualifications

• Good literacy and numeracy for accurate shelving and referral.
• Reliable, organised and customer-focused with a positive attitude.
• Keen eye for detail and ability to work as part of a team.

Responsibilities

• Shelve and present library resources to a high standard.
• Answer customer queries in a friendly, approachable manner and make referrals.
• Maintain accurate shelving and presentation; assist in busy periods.
• Contribute to a welcoming library environment and team culture.
• May work across the week including weekends; adhere to health and safety.

Skills

Literacy

Numeracy

Attention to detail

Customer service

Teamwork

Job description

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An opportunity has arisen to become part of the Waiheke Library team as a fixed term part-time Library Shelver. The role is worked across the week, including weekends, with some flexibility around how the hours are arranged. As operational needs may vary, flexibility is important.

This is a fixed-term opportunity from 1 December 2026 to 31 March 2027 to support the library during our busy summer holiday period.

Either:

12 hours per week, worked as 2 hours per day across 6 days.

Or:

12 hours per week, worked as 3 hours per day across 4 days.

We are a focused and committed team who take pride in delivering excellence in customer experience.

In this busy role, you will be supporting our team in the smooth running of the Waiheke Community Library by making sure all library resources are correctly shelved and presented to our high standard.

You will also respond to our customers' queries in a friendly and approachable manner as well as making accurate referrals.

If you have a positive attitude, a passion for libraries, a good standard of literacy and numeracy and a keen eye for detail, this could be a great opportunity for you!

You will be reliable, organised, and enjoy working in a customer-focused environment. You'll take pride in maintaining accurate shelving and presentation standards and feel confident providing friendly assistance and guidance to library customers. You will also enjoy working as part of a team and contributing to a welcoming library environment.

Physical fitness and stamina are essential, as you will be on your feet most of the time and will be required to move heavy items.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

You will be part of Australasia's largest public libraries network and have the opportunity to make an impact in one of New Zealand's fastest growing cities. Together, we can create a Tāmaki Makaurau we can all be proud of.

Additionally, as part of Auckland Council, you will gain access to many benefits and discounts including:

• Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery

This role is paid in line with the current living wage.

Please note: Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such, applicants will be required to undergo police vetting prior to commence employment.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at [e-mail] .

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.