Library Digital Capability Advisor - Fixed Term

Tauranga City Council; New Zealand; On-site; NZD 65,000 - 90,000; Full time

Job summary

Tauranga City Council is seeking a Digital Capability Advisor to join the Libraries team on a fixed term basis to support, maintain and improve digital solutions that enable high quality library services for our community.

The role involves coordinating with internal teams and external suppliers, assisting budgeting and planning, delivering web and digital content improvements, and guiding library staff on digital tools and processes.

Qualifications

• Experience delivering or improving digital solutions in library/public sector settings.
• Strong relationship-building with internal and external stakeholders.
• Commitment to customer service and user-friendly digital services.
• Sound problem-solving with a practical, solutions-focused approach.
• Clear communication and ability to influence constructively.
• Good planning, organisation and follow-through.
• Relevant tertiary qualification is beneficial.

Responsibilities

• Keep services running smoothly while supporting planned improvements and projects.
• Collaborate with internal teams and external suppliers to maintain digital services.
• Help manage web projects, system improvements and digital content requirements.
• Contribute to project delivery, planning, budgeting and reporting.
• Provide advice and support to library teams on digital tools, systems and processes.
• Resolve issues and improve day-to-day digital experiences for staff and customers.
• Build strong relationships and influence outcomes across stakeholders.

Skills

Digital solutions experience

Relationship-building

Customer service mindset

Problem solving

Project planning

Communication

Stakeholder management

Web platforms

Education

Tertiary qualification in IT or library/information management

Tools

Web content management platforms

Digital platforms

Job description

Tauranga City Council is seeking a Digital Capability Advisor to join the Libraries team on a fixed term basis to support, maintain and improve digital solutions that enable high quality library services for our community.

The role involves coordinating with internal teams and external suppliers, assisting budgeting and planning, delivering web and digital content improvements, and guiding library staff on digital tools and processes.