Part-Time Library & Community Hub Assistant (20 hrs)

Aotearoa New Zealand Association of Social Workers; Greerton; Hybrid; NZD 30,000 - 36,000; Part time

Job summary

Tauranga City Council is seeking a Library Assistant for Greerton and Papamoa Libraries. The role is 20 hours per week across fixed days: Monday, Friday and Sunday, with training in the first four weeks. You will help members access library and council resources, promote programmes, and connect people to digital services.

The role requires 3+ years in service roles, excellent customer service, and the ability to work across two library sites in Tauranga. Applications close 15 September 2026.

Qualifications

• Minimum of 3 years' work experience, preferably in a library, community or customer service environment.
• Outstanding customer service and interpersonal skills
• Resilience when dealing with challenging customers and situations.
• The ability to communicate with people within our diverse Tauranga City community.

Responsibilities

• Library duties including issuing, returning and shelving items.
• Assisting with the promotion, booking and delivery of library programmes.
• Recommending and discussing books with children and adults.
• Connecting customers to our digital resources, such as ebooks, printing, and scanning.
• Assisting with Council queries and payments.
• Upskilling knowledge of Te Ao Māori, library databases, computer programmes, changes in technology, health and safety.

Skills

Customer service

Interpersonal skills

Communication

Resilience

Teamwork

Job description

Tauranga City Council is seeking a Library Assistant for Greerton and Papamoa Libraries. The role is 20 hours per week across fixed days: Monday, Friday and Sunday, with training in the first four weeks. You will help members access library and council resources, promote programmes, and connect people to digital services.

The role requires 3+ years in service roles, excellent customer service, and the ability to work across two library sites in Tauranga. Applications close 15 September 2026.