Library and Council Services Assistant - Devonport

Auckland Council; Auckland; Hybrid; NZD 67,000 - 69,000; Part time

Benefits offered by this job

Annual leave enhancements

Discounts on attractions

Health & Life Insurance

Flexible work environment

KiwiSaver 3.5%

Job summary

Auckland Council’s Devonport Library is recruiting a part-time Library and Council Services Assistant to join the team on a fixed-term basis, working Saturdays and Sundays at Devonport Library within the Devonport–Takapuna Local Board.

You’ll support day-to-day library operations, assist customers from diverse backgrounds, and help deliver engaging library programmes while developing new skills in a lively community hub. Flexible hours and great staff benefits apply.

Qualifications

• Front-facing customer service experience preferred.
• Ability to engage with a diverse community.
• Comfort with technology and learning new systems.

Responsibilities

• Assist customers and support day-to-day library operations.
• Contribute to engaging library programmes and services.

Skills

Customer service

People skills

Flexibility

Adaptability

Written & verbal communication

Tools

Technology literacy

Job description

Select how often (in days) to receive an alert:

Library and Council Services Assistant - Devonport

• Serve customers in a vibrant and exciting library
• Learn new skills and engage with the local community
• Flexible work, great benefits & discounts

Devonport Library is seeking a Library and Council Services Assistant to join our team on a fixed term, part-time (16 hours per week) basis working Saturday and Sunday, primarily based at Devonport Library within the Devonport–Takapuna Local Board.

This fixed-term role will end on 15th August 2027

Devonport Community Library is a busy library that serves a diverse and vibrant community. Our library whānau is committed to caring for each other, our community, and our environment. We are looking for a flexible, all-round team player to join our high-achieving, cohesive, and dynamic team. In this role, you will support the team and contribute to the day-to-day operations of the library. As a front-facing customer service position, you will be assisting customers from all walks of life.

Many of our libraries operate seven days a week, so flexibility with working hours—including weekends and late nights—is essential.

You will have strong people skills, are flexible and adaptable to our library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

We are looking for a team member who:

• Demonstrates an understanding of Te Ao Māori values and principles
• Understands and uses technology with confidence
• Is reliable, enjoys fostering great relationships with our community
• Can demonstrate experience working with a diverse range of people
• Demonstrates excellent written and communication skill
• Support the delivery of engaging library programmes and services

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council.

Additionally, you will gain access to many benefits and discounts including:

• Option to buy an additional week’s annual leave
• Four weeks annual leave, plus an additional week after five years
• Additional day of leave for community activities
• Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery
• Discounted Health & Life Insurance Policies
• Flexible and supportive work environment
• 3.5% KiwiSaver on top of your salary

As part of our organisation, please view a range of our: benefits

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

Salary: $67k – $69k per annum pro rata - depending on skills and experience

Applications close: Monday 26 October at 11.59pm

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at [e-mail] .

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.