Learning & Teaching Applications Support Specialist

Canterbury; Christchurch; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Four weeks annual leave plus public/un

Flexible working arrangements

Job summary

University of Canterbury is seeking an Applications Support Consultant for Learning and Teaching to ensure Moodle and related integrations run reliably and securely. You will support enterprise applications across their lifecycle, diagnose issues, coordinate upgrades, and document changes.

You will work closely with application owners, users, service teams and vendors to configure systems, maintain data quality, deliver training, and contribute to service improvements that enhance the student

Qualifications

• 5-6 years’ advanced experience supporting enterprise applications and/or developing client/server and web-based applications.
• 3+ years’ experience with .NET, C# and Microsoft SQL, or comparable enterprise application technologies.
• Hands-on experience working within an Agile framework and coordinating application changes, releases, upgrades and patching.
• Demonstrated knowledge of enterprise administrative systems, with experience supporting data integrity, quality assurance and relational databases.
• Proven ability to investigate and resolve user issues, provide expert application support, and work effectively with third-party vendors.
• Advanced Microsoft Office capability, including spreadsheet analysis and Excel modelling.
• Bachelor’s degree in Computing or a related discipline, equivalent to NZQA Level 7.
• Excellent written and verbal communication, with a demonstrated ability to deliver user training and work collaboratively across functions.

Responsibilities

• Keep Moodle and other Learning and Teaching systems reliable, secure and fit for purpose.
• Support enterprise applications across their lifecycle, diagnosing and resolving issues, coordinating upgrades and patches.
• Configure systems, maintain data quality and integrity, deliver training, and contribute to service improvements.
• Collaborate with application owners, users, service teams and vendors to implement changes and enhancements.
• Ensure changes are tested and properly documented.

Skills

Advanced Excel

Agile methodologies

Excellent communication

Training delivery

Customer-focused

Education

Bachelor’s degree in Computing or related discipline (NZQA Level 7)

Tools

.NET

C#

Microsoft SQL

Relational databases

Job description

University of Canterbury is seeking an Applications Support Consultant for Learning and Teaching to ensure Moodle and related integrations run reliably and securely. You will support enterprise applications across their lifecycle, diagnose issues, coordinate upgrades, and document changes.

You will work closely with application owners, users, service teams and vendors to configure systems, maintain data quality, deliver training, and contribute to service improvements that enhance the student