Online Learner Advisor – Student Support & Equity

Canterbury; Christchurch; Sur place; NZD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

4 weeks annual leave

Employer contribution to superannution

Flexible working arrangement

Staff discounts

Campus facilities access

Résumé du poste

The University of Canterbury invites applications for a Learner Advisor (UC Online), based in Ōtautahi–Christchurch. You will provide holistic pastoral support, case management and practical academic guidance to ākonga, helping enrolment, programme planning and study-related challenges.

Working with facilitators and student services, you will deliver culturally responsive advice for Māori, Pacific and other priority learners, using MS Office and Zoom to coordinate referrals across the Learner

Qualifications

• 3–4 years’ relevant experience in learner advising or student support.
• Ability to provide holistic academic guidance and case management.
• Experience working with diverse priority learner groups and partners.

Responsabilités

• Provide holistic pastoral support and academic guidance to UC Online ākonga.
• Manage learner cases, enrolment, programme planning and study-related challenges.
• Coordinate referrals and collaborate with facilitators, student services and external agencies.

Connaissances

Learner advising

Communication

Organisation

Relationship building

Privacy & confidentiality

Microsoft Office

Zoom

Outils

Microsoft Office

Zoom

Student information systems

Description du poste

The University of Canterbury invites applications for a Learner Advisor (UC Online), based in Ōtautahi–Christchurch. You will provide holistic pastoral support, case management and practical academic guidance to ākonga, helping enrolment, programme planning and study-related challenges.

Working with facilitators and student services, you will deliver culturally responsive advice for Māori, Pacific and other priority learners, using MS Office and Zoom to coordinate referrals across the Learner