Application Support Consultant - Learning and Teaching

University of Canterbury; Christchurch; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Four weeks annual leave plus public/un

Flexible working arrangements

Job summary

University of Canterbury is seeking an Applications Support Consultant for Learning and Teaching to ensure Moodle and related integrations run reliably and securely. You will support enterprise applications across their lifecycle, diagnose issues, coordinate upgrades, and document changes.

You will work closely with application owners, users, service teams and vendors to configure systems, maintain data quality, deliver training, and contribute to service improvements that enhance the student

Qualifications

• 5-6 years’ advanced experience supporting enterprise applications and/or developing client/server and web-based applications.
• 3+ years’ experience with .NET, C# and Microsoft SQL, or comparable enterprise application technologies.
• Hands-on experience working within an Agile framework and coordinating application changes, releases, upgrades and patching.
• Demonstrated knowledge of enterprise administrative systems, with experience supporting data integrity, quality assurance and relational databases.
• Proven ability to investigate and resolve user issues, provide expert application support, and work effectively with third-party vendors.
• Advanced Microsoft Office capability, including spreadsheet analysis and Excel modelling.
• Bachelor’s degree in Computing or a related discipline, equivalent to NZQA Level 7.
• Excellent written and verbal communication, with a demonstrated ability to deliver user training and work collaboratively across functions.

Responsibilities

• Keep Moodle and other Learning and Teaching systems reliable, secure and fit for purpose.
• Support enterprise applications across their lifecycle, diagnosing and resolving issues, coordinating upgrades and patches.
• Configure systems, maintain data quality and integrity, deliver training, and contribute to service improvements.
• Collaborate with application owners, users, service teams and vendors to implement changes and enhancements.
• Ensure changes are tested and properly documented.

Skills

Advanced Excel

Agile methodologies

Excellent communication

Training delivery

Customer-focused

Education

Bachelor’s degree in Computing or related discipline (NZQA Level 7)

Tools

.NET

C#

Microsoft SQL

Relational databases

Job description

Application Support Consultant - Learning and Teaching

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Fixed term position for 1 year
• 37.5 hours per week
• Generous employer contribution to superannuation (up to 6.75%)

Āu Mahi | What You Will Do
Join Digital Services at Te Whare Wānanga o Waitaha | University of Canterbury and help keep the systems that underpin learning and teaching reliable, secure and fit for purpose. You will support enterprise applications across their lifecycle, providing expert advice, diagnosing and resolving issues, coordinating upgrades and patches, and ensuring changes are carefully tested and documented.

Working closely with application owners, users, service teams and vendors, you will configure systems, maintain data quality and integrity, deliver training, and contribute to service improvements that strengthen the student and staff experience. This is a collaborative role where your technical expertise and customer-focused approach will help the University operate effectively and continue to evolve.

Ensure that the systems and programs supporting our Learning and Teaching environment, including Moodle and its associated plugins and integrations, are operational, maintained and enhanced to meet business goals and user needs. To be successful in this role, you will have:

• 5-6 years’ advanced experience supporting enterprise applications and/or developing client/server and web-based applications.
• 3+ years’ experience with .NET, C# and Microsoft SQL, or comparable enterprise application technologies is desirable.
• Hands-on experience working within an Agile framework and coordinating application changes, releases, upgrades and patching.
• Demonstrated knowledge of enterprise administrative systems, with experience supporting data integrity, quality assurance and relational databases.
• Proven ability to investigate and resolve user issues, provide expert application support, and work effectively with third-party vendors.
• Advanced Microsoft Office capability, including spreadsheet analysis and Excel modelling.
• Relevant Bachelor’s degree in Computing or a related discipline, equivalent to NZQA Level 7.
• Excellent written and verbal communication, with a demonstrated ability to deliver user training and work collaboratively across functions.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With
You will work closely with application owners, business users, service teams and vendors to understand needs, investigate issues and deliver practical, reliable solutions. You will communicate clearly, provide expert advice and training, and build trusted relationships across the University. Helping create dependable services and an inclusive experience for students and staff.

Ngā Painga o UC | Why UC At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 4 weeks annual leave +5 days university holidays
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangement
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

The closing date for this position is: 15 November 2026 (midnight, NZ time)

Please note, this is an onsite position.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.