Business Applications Support Engineer - Improve & Train

RealNZ

Queenstown

On-site

NZD 65,000 - 90,000

Full time

Just now

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Job summary

RealNZ is seeking a Business Applications Support Specialist to keep the technology powering our guest experiences running smoothly. You’ll be the go-to person for supporting and enhancing our business systems, troubleshooting issues, and driving improvements across teams.

You’ll train users, create guides, test new functionality and collaborate with internal teams and external partners to ensure applications remain reliable, user-friendly and well integrated with our operations across

Qualifications

Experience supporting business systems, applications, or technology platforms.
Strong problem-solving skills and a practical, can-do approach.
The ability to translate technical information into plain language.
Excellent communication and relationship-building skills.
A passion for continuous improvement and finding smarter ways of working.

Responsibilities

Providing support and troubleshooting across our business applications.
Working closely with teams to identify and deliver system improvements.
Testing new functionality and supporting system upgrades.
Creating user guides and delivering training to help people get the most from our systems.
Collaborating with internal teams and external partners to ensure applications remain reliable, effective, and user-friendly.