Learner Support Lead

Beyond Recruitment; Wellington; Hybrid; NZD 100,000 - 140,000; Full time

Job summary

Beyond Recruitment in Wellington is seeking an experienced Learner Support Lead to establish and lead a learner support function focused on improving outcomes for adult learners with diverse learning needs.

This newly created role offers a unique opportunity to influence strategy, capability, systems and practice, ensuring learners have access to the support they need to succeed, in a hybrid Wellington-based setting.

Qualifications

• Experience supporting adult learners within tertiary, vocational, workplace-based learning or industry training settings
• Experience working with learners with disabilities, neurodivergence, learning challenges or other support needs
• Strong relationship management skills and the ability to work effectively with internal stakeholders and external providers
• An understanding of educational pathways, learner progression and barriers that may impact adult learner success

Responsibilities

• Implement learner support strategy and continually improve Learner Support Plans and Disability Action Plan initiatives
• Provide specialist advice on learner support, accessibility, literacy and numeracy support, and learning differences
• Develop practical tools, resources and guidance to support frontline staff working with learners
• Build organisational capability and promoting best-practice approaches to learner support and inclusion
• Establish and maintain effective relationships with specialist support providers and external partners
• Coordinate and monitor learner support referrals, interventions and outcomes, including student records and reporting
• Support learners who may experience barriers to participation and achievement, including language barriers, disabilities, neurodivergence and other learning challenges

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Beyond Recruitment – Wellington, North Island

• Newly created role with the opportunity to shape a support function
• Lead learner success, inclusion and accessibility initiatives
• Wellington based | Hybrid working | Competitive Salary

Learner Support Lead

• Newly created role with the opportunity to shape a support function
• Lead learner success, inclusion and accessibility initiatives
• Wellington based | Hybrid working | Competitive Salary

Make a meaningful difference to learner success across Aotearoa

Our client is seeking an experienced Learner Support Lead to establish and lead a learner support function focused on improving outcomes for adult learners with diverse learning needs and backgrounds. This newly created position offers a unique opportunity to influence strategy, capability, systems and practice, ensuring learners have access to the support they need to succeed.

This role will suit someone who is passionate about adult learning, educational inclusion, accessibility and learner success. You may currently work in learner support, literacy and numeracy, disability services, inclusive education, workforce development, vocational education, tertiary education, or a related field where supporting participation and achievement is at the heart of your work.

Working across the organisation, you will act as the subject matter expert for learner support, providing guidance, resources and advice to improve organisational capability while building strong partnerships with specialist providers and support organisations.

About the role

This role combines strategy, relationship management, capability building and operational oversight. You will be responsible for ensuring robust learner support frameworks are in place and that learners requiring additional assistance can access timely and appropriate support pathways.

Key responsibilities:

• Implementa learner support strategy,continuously improveLearner Support Plans and Disability Action Plan initiatives
• Providespecialist advice on learner support, accessibility, literacy and numeracy support, and learning differences
• Developpractical tools, resources and guidance to support frontline staff working with learners
• Buildorganisational capability and promoting best-practice approaches to learner support and inclusion
• Establishand maintaineffective relationships with specialist support providers and external partners
• Coordinateand monitorlearner support referrals, interventions and outcomes, including studentrecords andreporting
• Supportlearners who may experience barriers to participation and achievement, including language barriers, disabilities, neurodivergence and other learning challenges

About you

You will bring a strong understanding of adult learning and the factors that support learner engagement, participation and achievement. You will be comfortable partnering with a wide range of stakeholders, providing specialist advice, and influencing best-practice approaches across an organisation.

To be successful, you will ideally bring:

• Experience supporting adult learners within tertiary, vocational, workplace-based learning or industry training settings
• Experience working with learners with disabilities, neurodivergence, learning challenges or other support needs
• Strong relationship management skills and the ability to work effectively with internal stakeholders and external providers
• An understanding of educational pathways, learner progression and barriers that may impact adult learner success

What's on offer?

• The opportunity to establish and shape a newly created function
• Meaningful work that contributes directly to learner success and educational inclusion
• A role that combines strategic leadership with practical impact
• Wellington-based position with hybrid working options available