Lead Organisational Learning & Continuous Improvement

New Zealand Government; New Zealand; Remote; NZD 146,000 - 205,000; Full time

Job summary

Ara Poutama Aotearoa (Department of Corrections) seeks a Manager Organisational Learning to lead the department's approach to learning and continuous improvement. The role transforms experience and complex events into proactive insights to strengthen performance and capability.

You will oversee organisation-wide learning, coordinate across governance and operational leaders, and embed sustained recommendations that improve outcomes in a high-risk environment.

Qualifications

• Strong emotional intelligence and relationship-building skills.
• Expertise in contemporary organisational learning methodologies.
• Proven people leadership and team management capability.
• Strong systems thinking and analytical/problem-solving abilities.
• Excellent communication with ability to simplify complex issues.
• Experience leading teams in complex or high-risk environments.
• Knowledge of Te Ao Māori and public sector partnership principles.
• Ability to manage ambiguity and competing priorities.
• Relevant tertiary qualification in investigation techniques or equivalent experience.

Responsibilities

• Lead organisational learning and continuous improvement across the department.
• Coordinate learning across the organisation and integrate findings.
• Oversee post-event learning processes and practical insights.
• Support capability building and ensure recommendations are implemented.
• Collaborate with governance, operational leaders, oversight agencies, and external providers.

Skills

Emotional intelligence

Relationship-building

Influencing skills

Organisational learning

Continuous improvement

Systems thinking

Analytical/problem-solving

Leadership

Communication

Te Ao Māori knowledge

Ambiguity management

Education

Tertiary qualification in investigation techniques or equivalent

Job description

Ara Poutama Aotearoa (Department of Corrections) seeks a Manager Organisational Learning to lead the department's approach to learning and continuous improvement. The role transforms experience and complex events into proactive insights to strengthen performance and capability.

You will oversee organisation-wide learning, coordinate across governance and operational leaders, and embed sustained recommendations that improve outcomes in a high-risk environment.