Manager Organisational Learning

CGR Services; Canterbury; On-site; NZD 146,000 - 205,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections is seeking a Manager Organisational Learning to lead the department's approach to learning and continuous improvement, transforming everyday experience and disruptive events into proactive insights that strengthen performance and capability.

You will coordinate learning across the organisation, align findings with governance and external providers, and foster accountability and a culture of learning and improvement to support safer public

Qualifications

• Strong EI and stakeholder engagement in complex environments.
• Expertise in contemporary organisational learning methodologies.
• Proven people leadership and team management.
• Strong systems thinking and analytical/problem-solving skills.
• Excellent communication and ability to simplify complex issues.
• Experience leading teams in complex or high-risk environments.
• Knowledge of Te Ao Māori and public sector partnership principles.
• Self-motivated, adaptable, able to manage ambiguity and priorities.
• Relevant tertiary qualification in investigation techniques or equivalent experience.

Responsibilities

• Lead the department's approach to organisational learning and continuous improvement.
• Transform everyday experience and disruptive events into proactive insights.
• Oversee organisation-wide learning activities and post-event learning processes.
• Coordinate learning across the organisation and integrate findings.
• Support capability building and ensure recommendations are implemented.
• Work with governance, operational leaders, oversight agencies, and external providers.
• Strengthen organisational performance and culture of learning and accountability.

Skills

Emotional intelligence

Relationship-building

Influencing skills

Organisational learning

Leadership

Systems thinking

Analytical skills

Problem-solving

Communication skills

High-risk environments

Māori cultural knowledge

Education

Tertiary qualification in investigation techniques

Job description

• Lead organisational learning and shape a culture of continuous improvement
• Partner with leaders and stakeholders to strengthen organisational resilience in the face of complexity and disruption

Permanent position, location is flexible

Mō te tūnga | About the role

The Manager Organisational Learning leads the department's approach to organisational learning and continuous improvement. It helps transform everyday experience and operationally disruptive, complex, and unexpected events into proactive insights that strengthen performance, build capability, and improve organisational outcomes. This role oversees the delivery of organisation-wide learning activities and reviews and ensures high-quality post-event learning processes that provide practical, work-as-done insights. As Manager Organisational Learning, you'll coordinate learning across the organisation, integrate findings from multiple sources, support capability building, and ensure recommendations are effectively implemented and sustained. Working closely with governance, operational leaders, oversight agencies, and external providers, the role plays a critical part in strengthening organisational performance and fostering a culture of learning, accountability, and continuous improvement.

Mōu | About you

You are an experienced people leader with expertise in organisational learning and continuous improvement within a complex or high-risk environment. As a strong relationship builder with high emotional intelligence, you can influence and engage stakeholders at all levels while leading a high-performing team. You are a systems thinker with excellent analytical and problem-solving skills, able to connect detailed insights to broader organisational context and outcomes.

Ngā pūkenga me ngā wheako | Skills and experience

• Strong emotional intelligence, relationship-building and influencing skills.
• Expertise in contemporary organisational learning methodologies.
• Proven people leadership and team management capability.
• Strong systems thinking, analytical, and problem-solving skills.
• Excellent communication skills with the ability to simplify complex issues.
• Experience leading teams in complex or high-risk environments.
• Effective in Māori cultural settings and knowledgeable of Te Ao Māori and public sector partnership principles.
• Self-motivated, adaptable, and able to manage ambiguity and competing priorities.
• A relevant tertiary qualification in investigation techniques or equivalent experience.

Utu ā-tau | Salary

The midpoint of the salary range is $171,226 per annum and the full range (85%-120%) is $145,543 - $205,472 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on : Sunday 20 September 2026, 11pm, NZST.