Manager Organisational Learning

Department of Corrections NZ; Wellington; On-site; NZD 146,000 - 205,000; Full time

Job summary

Department of Corrections NZ – Wellington Central, North Island is seeking a Manager Organisational Learning to lead learning and continuous improvement across the department. You will transform complex events into practical insights and build capability across governance and operations.

You will oversee learning delivery, ensure high-quality post-event processes, and implement recommendations with senior leaders and external providers. Strong leadership and Te Ao Māori knowledge are essential.

Qualifications

• Experience leading learning in complex/high-risk environments.
• Expertise in contemporary organisational learning methodologies.
• Strong leadership and team management capability.
• Excellent stakeholder engagement and communication.
• Knowledge of Te Ao Māori and public sector partnerships.
• Ability to translate insights into practical improvements.

Responsibilities

• Lead organisation-wide learning initiatives across the department.
• Coordinate learning across governance and operations; integrate findings.
• Review post-event learning processes and ensure practical implementation.
• Partner with leaders and external providers to strengthen performance.
• Foster a culture of learning, accountability and continuous improvement.

Skills

Emotional intelligence

Relationship-building

Influencing skills

Organisational learning methodologies

People leadership

Team management

Systems thinking

Analytical skills

Problem-solving

Communication skills

Experience in high-risk environments

Māori cultural competence

Te Ao Māori knowledge

Adaptability

Ambiguity management

Investigation techniques knowledge

Education

Relevant tertiary qualification in investigation techniques or equivalent experience

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Department of Corrections NZ – Wellington Central, North Island

• Lead organisational learning and shape a culture of continuous improvement
• Partner with leaders and stakeholders to strengthen organisational resilience in the face of complexity and disruption
• Permanent position, location is flexible

Mō te tūnga | About the role

The Manager Organisational Learning leads the department's approach to organisational learning and continuous improvement. It helps transform everyday experience and operationally disruptive, complex, and unexpected events into proactive insights that strengthen performance, build capability, and improve organisational outcomes.

This role oversees the delivery of organisation-wide learning activities and reviews and ensures high-quality post-event learning processes that provide practical, work-as-done insights.

As Manager Organisational Learning, you'll coordinate learning across the organisation, integrate findings from multiple sources, support capability building, and ensure recommendations are effectively implemented and sustained. Working closely with governance, operational leaders, oversight agencies, and external providers, the role plays a critical part in strengthening organisational performance and fostering a culture of learning, accountability, and continuous improvement.

You are an experienced people leader with expertise in organisational learning and continuous improvement within a complex or high-risk environment.

As a strong relationship builder with high emotional intelligence, you can influence and engage stakeholders at all levels while leading a high-performing team. You are a systems thinker with excellent analytical and problem-solving skills, able to connect detailed insights to broader organisational context and outcomes.

• Strong emotional intelligence, relationship-building and influencing skills.
• Expertise in contemporary organisational learning methodologies.
• Proven people leadership and team management capability.
• Strong systems thinking, analytical, and problem-solving skills.
• Excellent communication skills with the ability to simplify complex issues.
• Experience leading teams in complex or high-risk environments.
• Effective in Māori cultural settings and knowledgeable of Te Ao Māori and public sector partnership principles.
• Self-motivated, adaptable, and able to manage ambiguity and competing priorities.
• A relevant tertiary qualification in investigation techniques or equivalent experience.

The midpoint of the salary range is $171,226 per annum and the full range (85%-120%) is $145,543 - $205,472 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hņakai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

If you have any questions or want to learn more about a career with us, contact ***************@corrections.govt.nz, or visit careers.corrections.govt.nz.