Lead Coffee Experience Coach – Wellington Boutique

Nestle SA

Wellington

On-site

NZD 50,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Nespresso machine

Monthly coffee credit

Staff discounts

Job summary

Nespresso Wellington Boutique is seeking a passionate Retail Coffee Experience Trainer to lead and elevate the coffee journey for customers and the team. You will plan, deliver, and review engaging training sessions and masterclasses while upholding our high standards.

In a full‑time Sunday–Thursday roster with keyholder responsibilities, you’ll open/close the boutique and support daily operations. Bring coffee expertise, leadership, and coaching to inspire memorable customer experiences and a

Qualifications

Experience in retail or hospitality, ideally with exposure to training or leadership.
Experience delivering workshops or coaching team members.
Strong communicator who creates memorable customer experiences.

Responsibilities

Lead, inspire, and shape the boutique coffee experience every day.
Share your expertise to ignite a love of coffee within your team and customers.
Plan, deliver, and review engaging coffee training sessions and masterclasses.
Lead coffee launches and tasting experiences, ensuring every cup reflects our high standards.
Act as the boutique’s coffee leader — building team capability and cultivating a culture of learning.
Support daily operations, including opening and closing responsibilities as a keyholder.
Create meaningful customer connections by bringing passion, knowledge, and warmth to every conversation.