Boutique Coffee Expert - Wellington

Nespresso; Wellington; In loco; NZD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Nespresso machine

Monthly coffee credit

Staff discounts

Global training pathways

Descrizione del lavoro

Nespresso Wellington Boutique is seeking a dedicated Retail Coffee Experience Trainer to lead and elevate the in-store coffee journey. This full-time role runs on a Sunday–Thursday roster, with keyholder responsibilities and daily coaching of the team.

You’ll deliver engaging training sessions, run masterclasses, lead launches and tastings, and foster a culture of learning while delivering warm, high-standard customer experiences.

Competenze

• Experience in retail or hospitality, ideally with training or leadership exposure.
• Strong communication skills and a passion for coaching others.
• Passion for coffee and desire to elevate customer experiences.

Mansioni

• Lead, inspire, and shape the boutique coffee experience daily.
• Share expertise to ignite a love of coffee within the team and customers.
• Plan, deliver, and review engaging coffee training sessions and masterclasses.
• Lead coffee launches and tasting experiences, reflecting high standards.
• Act as the boutique’s coffee leader — build team capability and culture of learning.
• Support daily operations, including opening and closing as keyholder.
• Create meaningful customer connections by bringing passion, knowledge, and warmth to every conversation.

Conoscenze

Coffee training

Leadership

Communication

Retail experience

Descrizione del lavoro

Retail Coffee Experience Trainer – Wellington

At Nespresso, we blend passionate people and exceptional products to create careers that elevate coffee and your everyday. As a certified B Corp, we’re committed to doing business as a force for good. Our culture is built on four We CAN behaviours: Collaboration over Consensus, Courage over Comfort, Speed over Perfection & Learning over Knowledge. Together, We CAN.

We’re looking for a passionate Coffee Expert to help lead, inspire, and elevate the coffee experience in our Wellington Boutique.

This is a Full‑Time role on a Sunday - Thursday roster with keyholder responsibilities:

• Sundays: 9:45am- 4:15pm
• Monday-Thursday 8:45am - 5:45pm

What you’ll do

• Lead, inspire, and shape the boutique coffee experience every day:
• Share your expertise to ignite a love of coffee within your team and customers.
• Plan, deliver, and review engaging coffee training sessions and memorable masterclasses.
• Lead coffee launches and tasting experiences, ensuring every cup reflects our high standards.
• Act as the boutique’s coffee leader — building team capability and cultivating a culture of learning.
• Support daily operations, including opening and closing responsibilities as a keyholder.
• Create meaningful customer connections by bringing passion, knowledge, and warmth to every conversation.

Why you’ll love it here

• Enjoy generous perks including a Nespresso machine, monthly coffee credit, and staff discounts.
• Get first access to new product and coffee launches.
• Be part of the Australian and New Zealand Coffee Expert community.
• Access ongoing training, mentorship, and professional development pathways both locally and globally.
• Experience an inclusive, supportive culture where your ideas and individuality are celebrated.
• Benefit from paid parental leave, EAP support, and recognition programs that celebrate excellence.

What we’re looking for

• A true coffee lover with the desire to inspire others.
• Experience in retail or hospitality, ideally with exposure to training or leadership.
• Someone confident in delivering workshops or coaching team members.
• A strong communicator who creates memorable customer experiences.
• A leader who leads by example, supports their team, and thrives in a fast‑paced boutique setting.
• Flexibility to work across a rotating roster, including weekends and keyholder duties.

Ready to lead, inspire, and reimagine what coffee can be?

Please note:

• To be considered for this role you must have full working rights within the relevant location.
• Applicants willbe requiredto undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.
• We want to make finding your dream job possible. If yourequireadditionalsupport with your application or the recruitment process, please contact us at [e-mail]

People are at the heart of our success – all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.