Last Mile Continuous Improvement Lead (Lean Six Sigma)

New Zealand Post; Howick; On-site; NZD 90,000 - 120,000; Full time

Job summary

New Zealand Post is seeking a Continuous Improvement Specialist - Last Mile to help our delivery network perform at its best. You’ll lead practical improvement initiatives, partner with frontline teams and operational leaders, and embed sustainable changes that improve safety, service and efficiency across Aotearoa.

This hands-on role requires data‑driven problem solving, process design and a bias for action.

Qualifications

• Experience in continuous improvement within logistics or delivery operations.
• Ability to turn data and insights into action.
• Strong problem-solving and coaching skills.

Responsibilities

• Leading continuous improvement initiatives across delivery operations
• Analysing and redesigning processes to improve performance
• Supporting site leaders to solve operational challenges
• Embedding consistent ways of working across multiple locations
• Tracking results and ensuring improvements are sustained
• Coaching teams in structured problem solving and improvement

Skills

Process analysis

Lean Six Sigma

Relationship building

Fast-paced environments

Customer focus

Proactive mindset

Job description

New Zealand Post is seeking a Continuous Improvement Specialist - Last Mile to help our delivery network perform at its best. You’ll lead practical improvement initiatives, partner with frontline teams and operational leaders, and embed sustainable changes that improve safety, service and efficiency across Aotearoa.

This hands-on role requires data‑driven problem solving, process design and a bias for action.