We're looking for a commercially minded and proactive Key Account Executive to join our team, look after key customers across pharmacy, duty-free, and export channels, support sales growth, and identify new business opportunities. In this role, you'll manage a portfolio of accounts, coordinate commercial activities and keep track of sales performance. Working closely with well-known brand partners and our internal teams, you'll help turn business plans into real, sustainable results.
Key responsibilities
- Manage day-to-day relationships with assigned key accounts, getting to know their business needs and spotting opportunities to grow sales
- Develop and implement customer sales plans to achieve sales targets and build strong, long-term partnerships
- Manage commercial discussions on pricing, trading terms and customer requirements, in line with company policies and approved arrangements
- Identify marketing and promotional opportunities that support sales and customer objectives
- Work closely with our marketing team to deliver customer campaigns, promotions and marketing assets
- Liaise with customers and brand partners to make sure marketing activities are aligned and well executed
- Prepare and maintain customer sales forecasts, track performance against targets and highlight any risks or opportunities
- Analyse sales trends, promotional results and customer performance to support business decisions
- Prepare regular sales reports and business updates for management and brand partners
- Work closely with Sales Operations, Marketing, Supply Chain and other teams to deliver customer requirements and business plans
About you
- Relevant experience in key account management, sales or commercial roles
- Proven ability to manage customer relationships and commercial activities independently
- Understanding of pricing, promotional planning, sales targets and commercial negotiations
- Experience with sales forecasting, reporting and performance analysis
- Strong Excel and analytical skills
- Excellent communication and relationship-building skills in English and Chinese
- Strong organisational skills, attention to detail and the ability to manage competing priorities
- A proactive, accountable and results-oriented approach
- Legal right to work in New Zealand
What We Offer
- The opportunity to work with well-known Australian and New Zealand brands.
- A supportive, collaborative team environment.
- Staff discounts across our brand portfolio.