Junior Digital Channel Analyst - Insights & UX Support

Westpac New Zealand; Auckland; On-site; NZD 48,000 - 64,000; Full time

Job summary

Westpac New Zealand is seeking a data-driven analyst to support digital channel performance across Consumer, Business, Public Web and Digital Communications. You will analyse data, assist with reporting, help translate findings into actionable insights and support UX wireframes and roadmapping.

Working with Digital Channel Managers and Stakeholders, you will conduct A/B tests, track metrics, share findings and contribute to business cases while learning about the broader regulatory and

Qualifications

• Recent graduate or final year student in business, IT, analytics, digital or marketing.
• Demonstrated analytical and critical thinking skills developed through study or internships.
• Good communication and presentation skills.
• Interest in digital channels and customer experiences.
• Evidence of ongoing professional development or willingness to learn.

Responsibilities

• Analyse data, assist with reporting, and provide insights for digital channels.
• Support UX wireframes and stakeholder requirements.
• Conduct desktop research and contribute to A/B testing and metrics tracking.
• Assist with change management activities and governance for digital releases.

Skills

Data analysis

A/B testing

Storytelling with data

Communication

Education

Relevant degree or final year student

Tools

Digital analytics tools

Job description

Westpac New Zealand is seeking a data-driven analyst to support digital channel performance across Consumer, Business, Public Web and Digital Communications. You will analyse data, assist with reporting, help translate findings into actionable insights and support UX wireframes and roadmapping.

Working with Digital Channel Managers and Stakeholders, you will conduct A/B tests, track metrics, share findings and contribute to business cases while learning about the broader regulatory and