IT Support Technician

Industrial Tube Manufacturing; Hamilton; On-site; NZD 34,000 - 52,000; Part time

Job summary

Industrial Tube Manufacturing – Hamilton, North Island is seeking a part-time IT Support Person to provide day-to-day IT support across the business. Ideal for someone with 1–2 years of IT support experience.

You will handle first-level support across production, sales, maintenance and admin, set up devices, manage user accounts, and assist with Microsoft 365. The role offers guaranteed minimum 20 hours per week and a stable manufacturing environment.

Qualifications

• 1–2 years of IT support or helpdesk experience.
• Understanding of hardware, networks, and Microsoft 365.
• Strong problem-solving and communication skills.
• Customer-focused, organized and eager to learn.

Responsibilities

• Provide first-level IT support to staff across production, sales, maintenance, and admin
• Set up new devices, install software, and maintain user accounts
• Troubleshoot basic hardware and software issues
• Assist with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
• Escalate complex issues to the Senior IT Support Person

Skills

1-2 years IT support

Problem solving

Communication skills

Customer-focused

Tools

Microsoft 365

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Industrial Tube Manufacturing – Hamilton, North Island

About the role

We’re looking for a part‑time IT Support Person to provide day‑to‑day IT support across our business. This role is ideal for someone with 1–2 years’ experience in IT support.

Key responsibilities

• Provide first‑level IT support to staff across production, sales, maintenance, and admin
• Set up new devices, install software, and maintain user accounts
• Troubleshoot basic hardware and software issues
• Assist with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
• Escalate complex issues to the Senior IT Support Person

What we’re looking for

• Ideally 1–2 years’ experience in IT support or helpdesk
• Understanding of hardware, networks, and Microsoft 365
• Good problem‑solving and communication skills
• Customer‑focused, organised, and eager to learn

Hours

Guaranteed minimum 20 Hours per week.

You’ll gain exposure to a wide range of systems, work closely with an experienced IT lead, and be part of a supportive team in a stable, long‑standing manufacturing business.

For a copy of the position description email ******@mdhr.co.nz.