Isite Team Lead – Tourism & Visitor Experience

Marlborough; Picton; On-site; NZD 67,000 - 74,000; Full time

Benefits offered by this job

Life insurance

Income protection

Health insurance

Enhanced leave

Superannuation

Relocation support

EAP support

Chamber discounts

Job summary

Destination Marlborough is seeking an adaptable Team Leader to oversee our Picton team and collaborate across Blenheim and Picton sites. You will manage day-to-day operations, administration and service delivery to visitors, while promoting a safe, welcoming workplace and a strong team culture.

You will play a vital role in supporting business plans, sales targets, marketing and budgets, ensuring exceptional visitor experiences across Marlborough.

Qualifications

• Experience in customer service and leadership.
• Ability to coordinate rosters, training and quality standards.
• Eligible New Zealand working rights.

Responsibilities

• Oversee Picton team operations and administration.
• Lead day-to-day on-site operations and service delivery.
• Support the Destination Management Manager with plans, targets and budgets.
• Maintain health and safety guidelines and a safe working environment.

Skills

Team leadership

Customer service

Roster coordination

Training

Quality standards

NZ working rights

Job description

Destination Marlborough is seeking an adaptable Team Leader to oversee our Picton team and collaborate across Blenheim and Picton sites. You will manage day-to-day operations, administration and service delivery to visitors, while promoting a safe, welcoming workplace and a strong team culture.

You will play a vital role in supporting business plans, sales targets, marketing and budgets, ensuring exceptional visitor experiences across Marlborough.