Guest Experience Team Leader

Opuke Thermal Pools and Spa; Timaru; On-site; NZD 52,000 - 62,000; Full time

Benefits offered by this job

Fantastic staff perks

Friendly team environment

Job summary

Ōpuke Thermal Pools & Spa in Timaru, South Island, is seeking a vibrant Guest Service Team Leader to guide our front-of-house crew and ensure every guest enjoys a magical experience.

As the friendly face and steady leader, you'll deliver next-level service, hit team goals, inspire and support your team, and communicate clearly with drive and a can-do attitude. Join a fun, supportive environment with room to grow and shine.

Qualifications

• A people-person who loves creating amazing experiences
• A natural leader who inspires and energizes the team
• Team-leading experience
• A clear communicator with drive, focus, and a can-do attitude

Responsibilities

• Lead front-of-house team to deliver exceptional guest experiences
• Set goals and monitor service standards
• Coach and develop team members to reach their potential
• Collaborate with management to ensure smooth daily operations

Job description

Ōpuke Thermal Pools & Spa in Timaru, South Island, is seeking a vibrant Guest Service Team Leader to guide our front-of-house crew and ensure every guest enjoys a magical experience.

As the friendly face and steady leader, you'll deliver next-level service, hit team goals, inspire and support your team, and communicate clearly with drive and a can-do attitude. Join a fun, supportive environment with room to grow and shine.