IoT Product Reliability Engineer — AgTech Innovator

Gallagher Group Limited; Hamilton; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Onsite parking

Cafe subsidy

Life Insurance

Disability Insurance

Staff discounts

Growth opportunities

Team events

Wellbeing initiatives

Inclusive culture

Job summary

Gallagher Group Limited is seeking a Product Reliability Engineer to connect field insights with engineering decisions, translating warranty data and investigations into lasting product improvements for a globally deployed IoT platform.

You will lead cross‑functional investigations, build reliability reporting, and partner with Product, R&D, Manufacturing, Operations and Customer Success to prioritise improvements. Occasional travel to support field work.

Qualifications

• Experience in Product Reliability Engineering or similar to improve complex products.
• Engineer who enjoys solving complex problems; curious, practical and customer-focused.
• Bring: engineering qualification; strong root-cause analysis; hardware/IoT experience; data-driven improvements; cross-functional collaboration; adaptable communicator; AgTech experience valued.

Responsibilities

• Turn warranty data, field insights and customer feedback into product improvements.
• Drive structured root cause investigations that deliver permanent solutions—not temporary fixes.
• Partner with Product, R&D, Manufacturing, Operations and Customer Success to prioritise and implement product improvements.
• Build reliability reporting that helps engineering teams make better product decisions.
• Support regional Service Engineers and On-Farm Technical Support teams with complex product investigations.
• Champion continuous improvement by strengthening systems, processes.
• Occasional travel to support field investigations and work alongside regional teams.

Skills

Root cause analysis

IoT experience

Cross-functional collaboration

Problem solving

Education

Engineering degree or equivalent

Job description

Gallagher Group Limited is seeking a Product Reliability Engineer to connect field insights with engineering decisions, translating warranty data and investigations into lasting product improvements for a globally deployed IoT platform.

You will lead cross‑functional investigations, build reliability reporting, and partner with Product, R&D, Manufacturing, Operations and Customer Success to prioritise improvements. Occasional travel to support field work.