Internal Sales & Customer Support Pro

Motion New Zealand Limited; Cromwell Community; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Incentives

Uniforms

Parental-leave top-up

Wellbeing support

Vaccination rebate

Health insurance options

Volunteer leave

Job summary

Motion New Zealand Limited is seeking an Internal Sales Representative to be a key contact for customers, handling enquiries and orders while building long-term relationships. The role combines internal sales, customer service, branch support and light warehouse duties.

You will work with the Branch Manager and sales team to meet customer requirements accurately and on time, with a focus on developing relationships and driving showroom promotions.

Qualifications

• Experience in customer service, internal sales or a similar role.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem-solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• A demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in showroom promotions to drive counter sales.

Skills

Customer service experience

Internal sales

Strong communication

Time management

Problem solving

Independent and team work

MS Office & CRM

Health & safety awareness

Manual handling

Tools

CRM systems

Microsoft Office

Job description

Motion New Zealand Limited is seeking an Internal Sales Representative to be a key contact for customers, handling enquiries and orders while building long-term relationships. The role combines internal sales, customer service, branch support and light warehouse duties.

You will work with the Branch Manager and sales team to meet customer requirements accurately and on time, with a focus on developing relationships and driving showroom promotions.