Internal Sales & Customer Service Specialist

Motion Asia Pacific; Pukekohe; On-site; NZD 52,000 - 70,000; Full time

Benefits offered by this job

Market aligned remuneration & annual/s

Career progression & training webinars

Comprehensive benefits & uniforms

Health & wellbeing support

Volunteer leave & community engagement

Employee recognition program

Job summary

Motion Asia Pacific is seeking an Internal Salesperson at the Pukekohe branch to support customers at the counter, by phone and email with product, pricing, stock and order enquiries. This hands-on role includes branch administration, showroom promotions and occasional picking and packing.

Ideal candidates have 2–3 years in internal sales or customer service, plus excellent communication, a strong customer-service mindset and a proactive approach in a blue-collar, industrial environment.

Qualifications

• Two to three years’ experience in internal sales, customer service or a relevant industrial environment.
• Excellent communication skills with a confident and professional phone manner.
• Strong customer-service focus and ability to build positive relationships.
• Natural problem-solving ability, curiosity and proactive approach to identifying customer needs.
• Comfortable working with customers and stakeholders in blue-collar, construction and industrial sectors.
• Positive, collaborative team-player attitude.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in showroom promotional activity to drive counter sales.

Skills

Internal sales

Customer service

Industrial environment

Job description

Motion Asia Pacific is seeking an Internal Salesperson at the Pukekohe branch to support customers at the counter, by phone and email with product, pricing, stock and order enquiries. This hands-on role includes branch administration, showroom promotions and occasional picking and packing.

Ideal candidates have 2–3 years in internal sales or customer service, plus excellent communication, a strong customer-service mindset and a proactive approach in a blue-collar, industrial environment.