Internal Sales & Customer Care Specialist

Motion Asia Pacific Pty; Cromwell Community; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Salary reviews and market alignment

Career progression

Comprehensive benefits

Health and wellbeing support

Volunteer leave opportunities

Employee recognition program

Job summary

Motion Asia Pacific Pty is seeking an Internal Sales Representative in Cromwell, NZ. You will be the key contact for customers, handling enquiries and orders, while building long-term relationships and supporting branch operations.

This hands-on role combines internal sales, customer service, some warehouse duties, and showroom activity to drive counter sales. You will work with the Branch Manager and wider Motion network to meet customer needs on time.

Qualifications

• Experience in customer service or internal sales.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem‑solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• A demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer\'s enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Job description

Motion Asia Pacific Pty is seeking an Internal Sales Representative in Cromwell, NZ. You will be the key contact for customers, handling enquiries and orders, while building long-term relationships and supporting branch operations.

This hands-on role combines internal sales, customer service, some warehouse duties, and showroom activity to drive counter sales. You will work with the Branch Manager and wider Motion network to meet customer needs on time.