Internal Sales

Motion Asia Pacific Pty; Cromwell Community; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Salary reviews and market alignment

Career progression

Comprehensive benefits

Health and wellbeing support

Volunteer leave opportunities

Employee recognition program

Job summary

Motion Asia Pacific Pty is seeking an Internal Sales Representative in Cromwell, NZ. You will be the key contact for customers, handling enquiries and orders, while building long-term relationships and supporting branch operations.

This hands-on role combines internal sales, customer service, some warehouse duties, and showroom activity to drive counter sales. You will work with the Branch Manager and wider Motion network to meet customer needs on time.

Qualifications

• Experience in customer service or internal sales.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem‑solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• A demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer\'s enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Job description

Why is this an amazing opportunity for you!

Motion is a business operating across the Asia Pacific region including New Zealand, Australia, Indonesia and Singapore who provide a range of industrial products & engineering services to industry to keep the world moving! We are in growth mode with a clear 2027 growth strategy to expand our reach into industry across the region. Motion is investing in the Capability & Development of our people to enable the delivery of this growth strategy, meaning plenty of opportunity to work and develop your skills and knowledge.

About the role

As an Internal Sales Representative, you will be a key point of contact for our customers, managing enquiries and orders while building strong, long-term relationships.

This is a varied, hands‑on role that combines internal sales, customer service, branch support and occasional warehouse duties. You will work closely with the Branch Manager, sales team and wider Motion network to ensure customer requirements are met accurately and on time.

What kind of work may be involved?

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer's enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Ideal skills & experience:

• Experience in customer service, internal sales or a similar role.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem‑solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• A demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

What We Offer:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career progression: Build a long‑term career with clear development pathways, supported by free webinars, training events and learning courses.
• Comprehensive benefits: Incentive, Motion‑provided uniforms, parental‑leave top‑up support and confidential wellbeing support through our Employee Assistance Program.
• Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
• Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
• Recognition that matters: Celebrate your contribution through peer recognition, service‑milestone awards and our employee referral program.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders. We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long‑term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal-opportunity employer

To be eligible to apply for this position you must be a New Zealand Citizen or have relevant work Visa requirements.