Inspiring Assistant Store Manager: Lead & Coach Retail Team

The Estée Lauder Companies; Auckland; On-site; NZD 52,000 - 66,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking an Assistant Store Manager in Auckland to support the Store Manager in leading and coaching a team of Sales Associates.

You will drive sales, deliver exceptional customer service and manage day-to-day store operations in a fast-paced prestige beauty environment. The role requires proven supervisory experience, strong coaching skills, and the ability to work retail hours, including nights, weekends and events.

Qualifications

• Proven retail experience preferably within cosmetics.
• Supervisory experience with coaching/mentoring others to meet targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proficient in Microsoft Office.

Responsibilities

• Support Store Manager to lead, coach and develop the team toward sales targets.
• Deliver inspirational, authentic and personalized customer service.
• Manage retail operations including inventory and cash reconciliation.
• Ensure coverage for retail hours, events and shifts.

Skills

Customer service

Coaching

Retail operations

Cash handling

Microsoft Office

POS software

Tools

POS systems

Job description

The Estee Lauder Companies Inc. is seeking an Assistant Store Manager in Auckland to support the Store Manager in leading and coaching a team of Sales Associates.

You will drive sales, deliver exceptional customer service and manage day-to-day store operations in a fast-paced prestige beauty environment. The role requires proven supervisory experience, strong coaching skills, and the ability to work retail hours, including nights, weekends and events.