Beauty Store Leader: Experience, Growth & KPIs

LVMH Group; Auckland; Hybrid; NZD 65,000 - 95,000; Full time

Benefits offered by this job

Gratis products

Store discounts

Bonus program and incentives/commision

Career development

Job summary

Sephora in Auckland seeks a Store Manager to lead the team in delivering exceptional client service and a compelling in-store experience. You will set sales strategies, manage store operations and uphold LVMH standards across the brand.

As a hands-on leader, you will coach staff, drive profitability, monitor KPIs, and cultivate a strong, inclusive culture that motivates teams to exceed targets while embodying Sephora’s values.

Qualifications

• Proven experience leading a retail team.
• Ability to analyse sales data and KPIs to drive action plans.
• Strong customer service orientation in a luxury beauty environment.

Responsibilities

• Create amazing customer experiences that build brand loyalty.
• Develop sales and budget strategies; manage store P&L and forecast sales.
• Oversee day-to-day store operations to ensure profitability and brand standards.
• Foster a positive culture, coach and develop store talent, and attract top performers.
• Monitor KPIs to drive performance and strategic store initiatives.

Skills

Leadership

Customer service

Sales analytics

People management

Tools

POS systems

Job description

Sephora in Auckland seeks a Store Manager to lead the team in delivering exceptional client service and a compelling in-store experience. You will set sales strategies, manage store operations and uphold LVMH standards across the brand.

As a hands-on leader, you will coach staff, drive profitability, monitor KPIs, and cultivate a strong, inclusive culture that motivates teams to exceed targets while embodying Sephora’s values.