Jo Malone London Boutique - Assistant Store Manager - Fixed Term Contract

Estee Lauder Companies; Auckland; On-site; NZD 55,000 - 70,000; Full time

Job summary

Jo Malone London Boutique in Auckland is seeking an inspirational Assistant Store Manager to support the Store Manager in leading and coaching the team of Sales Associates to achieve sales, customer service and operational targets.

Candidates should bring proven supervisory experience in fast-paced retail, a passion for prestige beauty, and the ability to manage inventory, cash reconciliation and POS systems while delivering exceptional service during days, nights, weekends and events.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.

Responsibilities

• Support the Store Manager to lead, coach and develop the sales team.
• Help the store achieve sales, customer service and operational targets.
• Maintain high standards of customer service in a fast-paced prestige beauty environment.
• Assist with store operations and staff scheduling.

Skills

Retail experience

Customer service

Supervisory experience

Inventory management

Cash handling

Work hours flexibility

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

Jo Malone London Boutique - Assistant Store Manager - Fixed Term Contract

Company: Estee Lauder Companies. Job Type: Full Time. Auckland.

Job Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview