Inspera Casual

The University of Auckland; Auckland; On-site; NZD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible remote work

Company superannuation

Five weeks annual leave

Career development programs

Discounted parking

Parental leave

Childcare support

Other discounts

Job summary

The University of Auckland is recruiting casual staff to support online exams and in-class student support. You will assist with setting up exams in Inspera and provide technical support to academic staff. Strong communication and comfort with technology are essential for this role.

Training occurs in late October with full-time hours during the period, and the role pays $29 per hour with flexible working practices, including potential remote work. Apply by contacting Sarah Puett.

Qualifications

• Experience in a customer-focused role.
• Digitally savvy and confident using technology.
• Able to learn quickly in a fast-paced environment.

Responsibilities

• Assisting with setting up exams and assessments in Inspera.
• Providing technical support for staff across the University.
• Providing ad hoc user support as needed.
• Tracking exam and assessment set-up in Inspera.
• Provide subject matter expertise and support.
• Assist with class test, assessment organisation and delivery using Inspera.
• Performing quality checks before exams and assessments go live to students.
• Monitor progress of tests and exams online.

Skills

Customer focused

Digital savvy

Willing to learn

Tools

Inspera

Job description

The University of AucklandThe University of Auckland is New Zealand’s pre-eminent research-led University. Established in 1883, it is an international centre of learning and academic excellence. With just over 5,200 staff and more than...

Assessment Services is fast approaching one of our busiest times of the year with semester two exams just around the corner. We are seeking to employ enthusiastic and results-driven casual staff members to support online exams and provide in class student support.

Applicants must be technically minded and be able to explain technical concepts to students and staff in an exam setting.

You must also have an excellent eye for detail and meticulous in your record keeping.

You need to be available for training in the week of the 19th of October to the 23rd of October and from the 29th of October until the 16th of November will be full-time hours (Monday - Friday 8.30am/9am - 4pm/5.30pm).

You will need to be confident using online systems and talking through processes to new and existing users. You'll also need great communication skills to manage queries with patience, professionalism and confidence.

Skills you will bring to the role:

• Proven experience in a customer focused role
• Digitally savvy and confident using technology
• Keen to learn in a fast-paced environment with the ability to pick up new information promptly.

Responsibilities include:

• Assisting with setting up exams and assessments in Inspera.
• Providing technical support for professional and academic staff across the University.
• Providing ad hoc user support as needed.
• Tracking exam and assessment set-up in Inspera, stepping in to assist when required.
• Provide subject matter expertise and support.
• Assist with class test, assessment organisation and delivery using Inspera.
• Performing quality checks before exams and assessments go live to students.
• Monitor progress of tests and exams online.
• This is a casual role. The hourly rate for this role is $29 per hour.

The University of Auckland is New Zealand’s leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.

The University is committed to providing an excellent working environment through the following:

Flexible employment practices (including working from home and flexible hours)
Up to 6.75% company superannuation scheme
A competitive salary with five weeks' annual leave
In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Sarah Puett - [e-mail] a confidential conversation.