Student Accommodation Night Support

Aotearoa New Zealand Association of Social Workers; Auckland; On-site; NZD 55,000 - 69,000; Part time

Benefits offered by this job

Five weeks annual leave

Discounted public transport

Superannuation/KiwiSaver (up to 6.75%)

Flexible working arrangements

Job summary

The University of Auckland is seeking a Night Supervisor (internally called Night Supervisor) to join our Student Accommodation team. You will work rosters in student residences as the first point of contact for pastoral care and wellbeing during night hours, ensuring safety, health, and security with needed first aid.

You’ll lead on safety protocols, respond to incidents, and perform administrative tasks when not on shift.

Qualifications

• Be available for night shifts, across Monday to Sunday, including Public Holidays.
• Ideally, have experience providing pastoral care or support.
• Possess strong communication skills, able to guide and support others with a gentle, non-enforcement approach.
• Have some knowledge of security systems, CRMs, databases, and Building Health & Safety compliance (training will be provided).
• Be physically fit (a medical test by our approved provider is required).
• This position required successful applicants to pass NZ police vetting checks and vulnerable children's Act requirements.

Responsibilities

• Provide night-time pastoral care and wellbeing support to residents.
• Lead on health, safety and security, ensuring protocols are followed during shifts.
• Respond to incidents, patrol student residences, and coordinate with team as needed.
• Complete general administrative and coordination tasks as part of duties.

Skills

Pastoral care

Communication

Health & Safety

First aid

Security awareness

Tools

CRM systems

Databases

Building Health & Safety compliance

Job description

University of Auckland - Website video repository 1.29K subscribers

We are seeking someone to join us as aStudent Accommodation Night Support(internally known as Night Supervisor)to workrostered night shifts in our student residences. This vital role ensures our students feel safe, supported, and part of a positive community.

You will be the first point of contact for residents needing pastoral care or well-being support during the night. This isn’t a traditional security role; you’ll lead on health, safety, and security, making sure protocols are followed, emergencies are handled, and first aid is provided when needed.

When not responding to incidents or patrolling, you’ll be responsible for completing general administrative and coordination tasks.

Our Student accommodation team provides housing for over 4,500 students across a variety of accommodation styles, from first-year halls to self-catered apartments for senior students. We aim to create a safe, supportive, and enjoyable community that feels like home for our students.

This is apart-time, permanentposition. Hours of work will vary week to week and are on a fixed roster between11:00 pmand9:00 am,Monday to Sunday. You’ll work an average of between30and35hours per week(up to 70 hours per fortnight). Shifts alternate weekly, andweekend work is required.

The salary range for this role is $$55,000 to $69,000, negotiable depending on skills and experience.

Training
We provide full training, including first aid, mental health event management, and basic security. This paid training will take place during regular business hours before your night shifts begin.

We’re looking for candidates who are empathetic, passionate about student well-being, and capable of handling challenging situations independently.While you’ll be working alone during shifts, remote support from the team will be available.

This role is ideal for those night shifts to fit their lifestyle, and we’ve found it to be a great fit for people with experience in pastoral care, student-focused roles, mental health services, social work, youth work, residential care or hospitality, or even those considering a career as a police officer.

E rapua ana mātou | We are seeking

• Be available for night shifts, across Monday to Sunday, including Public Holidays.
• Ideally, have experience providing pastoral care or support.
• Possess strong communication skills, able to guide and support others with a gentle, non-enforcement approach.
• Have some knowledge of security systems, CRMs, databases, and Building Health & Safety compliance (training will be provided).
• Be physically fit (a medical test by our approved provider is required).
• This position required successful applicants to pass NZ police vetting checks and vulnerable children's Act requirements.

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading university, guided by a commitment to excellence and service to our communities. With more than 6,000 academic and professional staff, we support a diverse community of over 47,000 students.

Guided by our values , we work collaboratively to advance knowledge, foster equity and inclusion, and contribute meaningfully to New Zealand’s social, cultural, and economic well-being.

We cultivate an environment that supports your growth and rewards excellence with a range of staff benefits , including:

• Competitive salary and five weeks of annual leave
• Discounted public Transport for permanent and long-term fixed term staff
• Superannuation/KiwiSaver, matching up to 6.75%
• Flexible working arrangements, including working from home and flexible hours
• Leading, and inclusive parental leave provisions
• Career development opportunities and a range of benefits, including discounted insurance, memberships, and on-site amenities

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+, , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz