Infrastructure Systems Engineer

SmartRecruiters, Inc.; Hamilton; On-site; NZD 95,000 - 100,000; Full time

Benefits offered by this job

Flexible working policy

Professional development

Wellbeing days

Health insurance

Annual health checks

Discounts with local businesses

Job summary

Hamilton City Council is seeking a Systems Engineer to join the Digital Services - Cloud & Network Team to manage backup systems and patch management while overseeing the broader IT infrastructure.

You will support a Windows-based server environment with 150+ servers across on‑premises, private, and public clouds, using SCCM and ESX virtualization. Basic scripting is a plus, and strong communication is essential.

Qualifications

• Tertiary or industry IT qualification or equivalent experience.
• 3+ years managing and administering servers, networks, backups and patching.
• Experience with automated patch management and backup/recovery strategies.
• Active Directory administration experience.
• Experience with SCCM for automated patch deployment and ESX virtualization.
• Knowledge of networking, firewalls, DNS, and network configuration and support is preferred.
• Basic scripting knowledge (e.g., PowerShell) for automating routine tasks is a plus.
• Excellent verbal and written communication skills, able to convey technical information clearly.
• Experience in local government is preferred.

Responsibilities

• Manage, review, and automate backup systems and patch management.
• Monitor Council's IT infrastructure, networks, and processes.
• Maintain SLA targets for backup and recovery.
• Support a Windows-based server environment with 150+ servers.
• Troubleshoot user issues in Windows environment.

Skills

Active Directory administration

SCCM for patch deployment

Windows server administration

ESX virtualization

PowerShell scripting

Networking fundamentals

Backup and recovery

Troubleshooting Windows issues

Communication skills

Local government experience

Education

Tertiary IT qualification

Tools

SCCM

VMware ESXi

PowerShell

Job description

This position sits within the Digital Services division of the People, Performance and Culture group. The purpose of this group is to enable Hamilton City Council to become a leading, community-focused council by helping teams prioritise important work, ensuring they have the right systems, processes, and tools, and improving the way they work.

Job Description

Joining the Digital Services - Cloud & Network Team you will be working with a variety of individuals including business users, internal and external customers, application developers and project leaders with a primary focus on large-scale systems, applications, databases, and reports leveraging multiple tools, processes, and technologies.

As one of our Systems Engineers your primary responsibility will be managing, reviewing, and automating Council's backup systems, system patching, and patch management processes, alongside monitoring Council's broader IT infrastructure systems, networks, and processes. The main tasks will include ensuring that backup, recovery, and system SLA targets are met, driving automated patch deployment workflows, maintaining information security, and ensuring functional integrity, performance, capacity, and high availability.

You will oversee and manage daily activities related to infrastructure. More specifically, you will support a Windows-based server environment with more than 150 servers, including on-premises, private, and public cloud setups. You will work with ESX virtualization and SCCM and while basic scripting skills are beneficial, they are not essential. You should have knowledge and experience in troubleshooting user issues within a Windows environment, such as access problems, account issues, and using the event viewer. Additionally, you will need to have the ability to learn new skills and technologies.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

• Tertiary and/or industry qualification in IT, or equivalent experience.
• Good understanding of server architectures, backup frameworks, and patch management solutions.
• At least 3years of experience in managing and administrating servers, networks, backup operations, and system patching.
• Proven experience in automated patch management and backup/recovery strategies.
• Experience with Active Directory administration.
• Experience with SCCM for automated patch deployment and ESX virtualization.
• Knowledge of networking, firewalls, DNS, and network configuration and support is preferred.
• Basic scripting knowledge (e.g., PowerShell) for automating routinetasks is a plus.
• Excellent verbal and written communication skills, able to convey technical information clearly.
• Experience in local government is preferred.

Additional Information

He aha te wariu o te utu kaimahi? | What's the salary?

Circa NZD 95K dependent on skills and experience.

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Applications close on 15 October 2026

Note: We will be shortlistingas we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) - we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.