Information Management Advisor

Hutt City Council; Wellington; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Paid birthday leave

Wellbeing leave

Pool entry

Volunteer leave

Learning and development

Flexible working

Supportive team environment

Job summary

Hutt City Council is seeking an Information Management Advisor to join our Information Services team. This role helps staff and the public access records and archives, while contributing to the improvement of information management across the organisation.

Working within a collaborative team, you’ll provide practical advice, deliver excellent customer service, and help ensure our information is secure, accessible and well managed. Experience with records management and digital tools is preferred.

Qualifications

• Experience in records management, archives or information management.
• Understanding of information management principles and public records practices.
• Experience delivering excellent customer service and building relationships.
• Strong organisational skills and ability to manage competing priorities.
• Comfort with digital systems and learning new technologies.

Responsibilities

• Providing advice and support to staff and the public on locating and accessing information, records and archives.
• Searching across digital and physical information repositories to respond to information requests.
• Managing off-site records storage, including lodgement and retrieval processes.
• Processing digital and physical records for archiving and digitisation.
• Supporting staff with the use of Digital Workplace tools.
• Identifying opportunities to improve information management processes and customer service.

Skills

Records management

Customer service

Collaboration

Organisational skills

Digital systems

Education

Tertiary qualification in information management or related field

Tools

Digital Workplace tools

Job description

We're looking for an Information Management Advisor to join our Information Services team.

This is an exciting opportunity to play a key role in helping Council manage one of its most valuable assets - information. You'll support staff and the public to access records and archives, while contributing to the continuous improvement of the way information is managed across the organisation.

Whether you're helping someone locate an important historical record, supporting teams to use our digital workplace tools, or improving records management processes, your work will make it easier for Council to deliver services to our community.

Working as part of a collaborative team, you'll provide practical advice, deliver excellent customer service, and help ensure our information is secure, accessible and well managed.

Key Responsibilities Include

• Providing advice and support to staff and the public on locating and accessing Council information, records and archives.
• Searching across digital and physical information repositories to respond to information requests.
• Managing Council's off-site records storage, including lodgement and retrieval processes.
• Processing digital and physical records for archiving and digitisation.
• Supporting staff with the use of Council's Digital Workplace tools.
• Identifying opportunities to improve information management processes and customer service.

Job Description

About you

You're organised, customer-focused and enjoy helping people find the information they need. You have an eye for detail, enjoy working with systems and processes, and are motivated by finding practical solutions and improving the way things are done.

You’ll Bring

• Experience in records management, archives, information management or a related field.
• An understanding of information management principles and a willingness to build your knowledge of the Public Records Act and local government practices.
• Experience delivering excellent customer service and building positive working relationships.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• Confidence using digital systems and learning new technologies.
• A collaborative approach and a commitment to continuous improvement.

Experience working in local or central government and a relevant tertiary qualification would be an advantage but are not essential.

About Us

At Hutt City Council, our vision is to build a connected, resilient, and inclusive city where all of our people thrive - Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. We have a bold and ambitious plan for our future. We work hard to deliver the best outcomes for our communities, take a flexible and people-centred approach to our work, and are committed to creating an inclusive and progressive environment where our staff can grow and succeed.

What We Offer

• Paid birthday leave - take a day off to celebrate you!
• Wellbeing leave, plus additional wellbeing initiatives.
• Free pool entry and discounted gym memberships.
• One paid volunteer leave day each year.
• Learning and development opportunities.
• Flexible working arrangements where possible.
• A supportive and collaborative team environment.

Applications close on Thursday 23 October 2026.