Information Management Advisor

Hutt City Council; Lower Hutt; On-site; NZD 65,000 - 95,000; Full time

Benefits offered by this job

Paid birthday leave

Wellbeing leave

Free pool entry

Volunteer leave

Learning and development

Flexible working

Supportive team environment

Job summary

Hutt City Council is seeking an Information Management Advisor to join our Information Services team. You will help staff and the public access records and archives, while improving how information is managed across the organisation.

This role supports discovery of information and contributes to secure, accessible governance of records. You will deliver practical advice, customer service, and collaborate on continuous improvements that help the community access trusted information.

Qualifications

• Experience in records management, archives, information management or a related field.
• Understanding of information management principles and Public Records Act knowledge.
• Experience delivering excellent customer service and building relationships.
• Strong organisational skills and ability to manage competing priorities.
• Comfort with digital systems and learning new technologies.

Responsibilities

• Providing advice and support to staff and the public on locating and accessing information, records and archives.
• Searching across digital and physical information repositories to respond to information requests.
• Managing off-site records storage, lodgement and retrieval processes.
• Processing digital and physical records for archiving and digitisation.
• Supporting staff with the use of Digital Workplace tools.
• Identifying opportunities to improve information management processes and customer service.

Skills

Records management

Customer service

Digital tools

Organisational skills

Team collaboration

Education

Tertiary qualification

Tools

Records management software

Job description

Help people access trusted information that supports great decision-making Work with records, archives and digital information across Council Be part of shaping the future of information management at Hutt City Council

About the role

We're looking for an Information Management Advisor to join our Information Services team. This is an exciting opportunity to play a key role in helping Council manage one of its most valuable assets – information. You'll support staff and the public to access records and archives, while contributing to the continuous improvement of the way information is managed across the organisation. Whether you're helping someone locate an important historical record, supporting teams to use our digital workplace tools, or improving records management processes, your work will make it easier for Council to deliver services to our community. Working as part of a collaborative team, you'll provide practical advice, deliver excellent customer service, and help ensure our information is secure, accessible and well managed.

Key responsibilities

• Providing advice and support to staff and the public on locating and accessing Council information, records and archives.
• Searching across digital and physical information repositories to respond to information requests.
• Managing Council's off-site records storage, including lodgement and retrieval processes.
• Processing digital and physical records for archiving and digitisation.
• Supporting staff with the use of Council's Digital Workplace tools.
• Identifying opportunities to improve information management processes and customer service.

About you

You're organised, customer-focused and enjoy helping people find the information they need. You have an eye for detail, enjoy working with systems and processes, and are motivated by finding practical solutions and improving the way things are done.

You’ll bring

• Experience in records management, archives, information management or a related field.
• An understanding of information management principles and a willingness to build your knowledge of the Public Records Act and local government practices.
• Experience delivering excellent customer service and building positive working relationships.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• Confidence using digital systems and learning new technologies.
• A collaborative approach and a commitment to continuous improvement.
• Experience working in local or central government and a relevant tertiary qualification would be an advantage but are not essential.

About Us

At Hutt City Council, our vision is to build a connected, resilient, and inclusive city where all of our people thrive — Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. We have a bold and ambitious plan for our future. We work hard to deliver the best outcomes for our communities, take a flexible and people-centred approach to our work, and are committed to creating an inclusive and progressive environment where our staff can grow and succeed.

What we offer

• Paid birthday leave – take a day off to celebrate you!
• Wellbeing leave, plus additional wellbeing initiatives.
• Free pool entry and discounted gym memberships.
• One paid volunteer leave day each year.
• Learning and development opportunities.
• Flexible working arrangements where possible.
• A supportive and collaborative team environment.

Applications close on Thursday 23 October 2026. Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.

At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive.

He aha te mea nui o te ao? He tangata, he tangata, he tangata.

What is the most important thing in the world? It is the people, it is the people, it is the people.

Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt.

We're a team of leaders, planners, connectors and creators designing our future alongside our communities.

Tūhono mai. Come join us!