Inbound Goods & Customer Service Coordinator

Carters; Cambridge; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver

Staff discounts

Job stability and work-life balance

Job summary

CARTERS Cambridge Branch is seeking a motivated team member to join our warehouse and customer service team. You will check, receipting materials, log inwards goods movements, and ensure best-practice processes are followed. You will also assist with yard operations and order preparation for dispatch.

The role emphasizes accuracy, handling of goods, and delivering excellent customer service in a busy environment. This permanent full-time position offers stability and a focus on work-life balance.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritise and stay organised during busy periods.
• Physically fit with manual handling.
• Previous experience in a trade, building supplies, or warehouse environment is advantageous.

Responsibilities

• Checking off and receipting materials accurately.
• Recording all inwards goods movements and ensuring information is entered correctly.
• Thoroughly checking deliveries and following best-practice processes.
• Ensuring goods are barcoded correctly and put away promptly.
• Identifying and tracking back orders, and keeping the team informed.
• Assisting the yard team with day-to-day operations.
• Picking and packing customer orders accurately and efficiently.
• Re-stocking racks and keeping product displays tidy and well presented.
• Helping load trucks and prepare orders for dispatch.

Skills

Customer service

Attention to detail

Organisational skills

Communication

Manual handling

Tools

Barcode scanning

Job description

CARTERS Cambridge Branch is seeking a motivated team member to join our warehouse and customer service team. You will check, receipting materials, log inwards goods movements, and ensure best-practice processes are followed. You will also assist with yard operations and order preparation for dispatch.

The role emphasizes accuracy, handling of goods, and delivering excellent customer service in a busy environment. This permanent full-time position offers stability and a focus on work-life balance.