CSR / Inwards Goods Coordinator

Carters; Cambridge; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver

Staff discounts

Job stability and work-life balance

Job summary

CARTERS Cambridge Branch is seeking a motivated team member to join our warehouse and customer service team. You will check, receipting materials, log inwards goods movements, and ensure best-practice processes are followed. You will also assist with yard operations and order preparation for dispatch.

The role emphasizes accuracy, handling of goods, and delivering excellent customer service in a busy environment. This permanent full-time position offers stability and a focus on work-life balance.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritise and stay organised during busy periods.
• Physically fit with manual handling.
• Previous experience in a trade, building supplies, or warehouse environment is advantageous.

Responsibilities

• Checking off and receipting materials accurately.
• Recording all inwards goods movements and ensuring information is entered correctly.
• Thoroughly checking deliveries and following best-practice processes.
• Ensuring goods are barcoded correctly and put away promptly.
• Identifying and tracking back orders, and keeping the team informed.
• Assisting the yard team with day-to-day operations.
• Picking and packing customer orders accurately and efficiently.
• Re-stocking racks and keeping product displays tidy and well presented.
• Helping load trucks and prepare orders for dispatch.

Skills

Customer service

Attention to detail

Organisational skills

Communication

Manual handling

Tools

Barcode scanning

Job description

Are you someone who takes pride in getting the details right, and enjoys connecting with customers? CARTERS Cambridge Branch has an exciting opportunity for a motivated individual to join our team in a role that combines hands-on inwards goods responsibility with genuine customer service. In this role, you will be the first checkpoint for every delivery that comes through our doors, checking, receiving and accurately recording all inwards goods movements, and making sure best practice processes are followed every step of the way.

About the Role

• Checking off and receipting materials accurately
• Recording all inwards goods movements and ensuring information is entered correctly
• Thoroughly checking deliveries and following best-practice processes
• Ensuring goods are barcoded correctly and put away promptly
• Identifying and tracking back orders, and keeping the team informed
• Assisting the yard team with day-to-day operations
• Picking and packing customer orders accurately and efficiently
• Re-stocking racks and keeping product displays tidy and well presented
• Helping load trucks and prepare orders for dispatch

About You

• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to prioritise and stay organised, especially during busy periods
• Physically fit and comfortable with manual handling
• Previous experience in a trade, building supplies, or warehouse environment is an advantage

Advantages of Advancing Your Career with CARTERS

A proud part of the New Zealand building supplies industry, known for quality products and genuine customer service. Here’s what you can look forward to:

• Stability and a focus on work life balance, this role offers permanent full-time employment.
• Attractive compensation package
• 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to KiwiSaver
• Company buying privileges across all CARTERS stores
• Training, Development and Promotional opportunities

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (Citizens, Permanent residents, or those holding valid work visas).