In-Store Customer Experience Lead | Team Discounts

Woolworths Group; Timaru; On-site; NZD 30,000 - 36,000; Full time

Job summary

Woolworths Group in New Zealand is seeking friendly team members to enhance the shopping experience, with over 185 stores and 20,000 team members across Aotearoa. We’re a dynamic, customer-focused retailer offering opportunities to contribute ideas and grow your career in a supportive culture.

In this role you’ll champion customer service, help with store operations and promotions, and work with a collaborative team to deliver great service while adhering to safety and company policies.

Responsibilities

• Be highly visible, engage customers with personalised assistance, and resolve inquiries and complaints.
• Monitor stock freshness and cleanliness, ensuring organized shelves and presentation.
• Implement promotional displays and signage with campaign alignment.
• Work with the team to ensure smooth daily operations and store goals.
• Uphold safety protocols, report hazards, and follow company policies.

Job description

Woolworths Group in New Zealand is seeking friendly team members to enhance the shopping experience, with over 185 stores and 20,000 team members across Aotearoa. We’re a dynamic, customer-focused retailer offering opportunities to contribute ideas and grow your career in a supportive culture.

In this role you’ll champion customer service, help with store operations and promotions, and work with a collaborative team to deliver great service while adhering to safety and company policies.