Checkout & Customer Experience Associate | Team Discounts

Woolworths Supermarkets; Gisborne; On-site; NZD 44,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Supermarkets New Zealand is seeking friendly retail team members to deliver efficient checkout service, accurately scanning and packing orders, and ensuring a positive customer experience.

With over 185 stores and 20,000 team members across Aotearoa, we touch the lives of millions weekly. We value diversity, collaboration, and proactive ideas, offering growth and a supportive culture within the Woolworths Group.

Qualifications

• Experience delivering efficient, friendly checkout service.
• Ability to handle cash accurately and manage refunds.
• Strong communication and customer service skills.

Responsibilities

• Deliver Efficient Checkout Service: accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: create positive customer interactions and respond to queries.
• Support Cash Management: assist with cash office activities including banking and reconciliations.
• Maintain Store Standards & Safety: keep areas clean, organised, and uphold uniform and safety protocols.
• Contribute to Service Improvement: provide feedback and ideas to enhance the customer experience.

Skills

Customer service

Cash handling

Clear communication

Teamwork

Job description

Woolworths Supermarkets New Zealand is seeking friendly retail team members to deliver efficient checkout service, accurately scanning and packing orders, and ensuring a positive customer experience.

With over 185 stores and 20,000 team members across Aotearoa, we touch the lives of millions weekly. We value diversity, collaboration, and proactive ideas, offering growth and a supportive culture within the Woolworths Group.