Imaging Appointments Coordinator (Part-Time)

Pacific Radiology; Canterbury; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Generous leave

Employee Assistance Programme

Job summary

Pacific Radiology in Christchurch is seeking a part-time Bookings Specialist for a fixed-term role, 20 hours per week, Monday to Friday. You will coordinate imaging appointments, support patients and referrers, and ensure accurate information and timely communication.

In this role, you will answer calls, provide costs and procedure details, and work with clinical teams to obtain correct instructions. Experience in healthcare and strong data entry are desirable.

Qualifications

• Exceptional oral and written communication, with a strong phone manner.
• Proven customer service experience and interpersonal skills.
• Accurate data entry; proficient with Gmail and Microsoft Office.
• Calm under pressure with absolute patient confidentiality.
• Knowledge of medical funding desirable; healthcare experience.
• NCEA Level 3 or equivalent tertiary qualification.

Responsibilities

• Coordinate imaging appointments and deliver efficient, high‑quality service to patients and referrers.
• Answer incoming calls promptly and achieve first call resolution.
• Provide clear information about appointments, costs and procedures; perform necessary safety checks.
• liaise with clinical teams to obtain correct procedures and manage referrals.
• Request blood tests, previous images and surgical notes as needed to support outcomes.

Skills

Communication

Customer service

Data entry

Education

NCEA Level 3 or equivalent

Tools

Gmail

Microsoft Office

Job description

Pacific Radiology in Christchurch is seeking a part-time Bookings Specialist for a fixed-term role, 20 hours per week, Monday to Friday. You will coordinate imaging appointments, support patients and referrers, and ensure accurate information and timely communication.

In this role, you will answer calls, provide costs and procedure details, and work with clinical teams to obtain correct instructions. Experience in healthcare and strong data entry are desirable.