Hybrid SME Client Executive – Renewal & Risk Lead

Aon Corporation; Whanganui; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Health and Life Insurance

Hybrid working

Employee Assistance Programme (EAP)

Job summary

Aon Corporation in New Zealand is seeking an SME Client Executive to deliver excellent service to existing and new SME clients. You’ll manage an SME portfolio and promote services, with risk management and collaboration with the broader team to deliver tailored solutions.

You will own the end-to-end client journey, lead renewal and mid-term discussions, and work with Claims and ABS colleagues to ensure timely support.

Qualifications

• Client-first mindset and delivering great client outcomes.
• Strong communication skills in writing and speaking.
• Collaborative approach with Claims, ABS and internal colleagues.
• Understanding client needs and matching to insurance solutions.
• Proactive in following up and resolving issues.

Responsibilities

• Manage end-to-end client journey with Claims and ABS teams.
• Lead renewal and mid-term discussions with clients.
• Contribute to client planning with Client Directors/Managers.
• Optimize systems and processes for efficiency, compliance, and better client experience.
• Champion continuous improvement using data and best practices.

Skills

Client-focused mindset

Strong communication

Collaborative teamwork

Commercial awareness

Problem-solving

Resilience under pressure

Education

Level 5 Fire and General qualification

Job description

Aon Corporation in New Zealand is seeking an SME Client Executive to deliver excellent service to existing and new SME clients. You’ll manage an SME portfolio and promote services, with risk management and collaboration with the broader team to deliver tailored solutions.

You will own the end-to-end client journey, lead renewal and mid-term discussions, and work with Claims and ABS colleagues to ensure timely support.