Casual Customer Service Pro - Hybrid, Training & Growth

Probe CX; Auckland; Hybrid; NZD 28,000 - 39,000; Part time

Benefits offered by this job

Comprehensive paid training

On Target Earnings bonus

Career progression

Job summary

Probe Group, a NZ-based team, is hiring casual Customer Service Representatives to support customers with online orders in Auckland (Ellerslie). You will deliver prompt, friendly service and manage inquiries across multiple systems.

The role operates on a hybrid schedule with onsite training and ongoing shifts. You should enjoy helping customers, communicate clearly, and be comfortable working across a range of hours to meet delivery timelines.

Qualifications

• Deliver amazing customer experiences quickly and professionally.
• Strong communication and active listening to understand customer needs.
• Multitask across systems while guiding customers effectively.

Responsibilities

• Provide exceptional customer service for online orders.
• Answer general inquiries and follow up on deliveries.
• Enter customer requests online and maintain accurate customer records.

Skills

Customer service

Communication

Multitasking

Data entry

Record keeping

Job description

Probe Group, a NZ-based team, is hiring casual Customer Service Representatives to support customers with online orders in Auckland (Ellerslie). You will deliver prompt, friendly service and manage inquiries across multiple systems.

The role operates on a hybrid schedule with onsite training and ongoing shifts. You should enjoy helping customers, communicate clearly, and be comfortable working across a range of hours to meet delivery timelines.