HVAC Supervisor

JobSpace; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Cushman & Wakefield in Auckland is seeking a skilled HVAC Supervisor to lead our Trade Services team. You'll combine hands‑on technical work with people leadership to deliver safe, reliable HVAC services across the Auckland division.

Reporting to the HVAC and Plumbing Manager, you will mentor technicians, oversee maintenance projects, support pricing processes, and ensure compliance with HSSE Q&R standards while maintaining strong client relationships.

Qualifications

• NZ-qualified HVAC-R technician or equivalent with solid trade experience.
• Minimum 5 years' HVAC industry experience and demonstrated leadership.
• IQP certification is required.

Responsibilities

• Lead and support the Auckland HVAC team in daily operations.
• Act as escalation point for technical issues and customer requirements.
• Oversee upgrades, minor works and maintenance projects.
• Support quotation and pricing processes with estimating teams.
• Ensure all additional works are approved before commencement.
• Promote HSSE Q&R standards and conduct site inspections.
• Mentor technicians and provide technical guidance.

Skills

HVAC-R expertise

Leadership / supervision

Fault finding & diagnostics

Customer service & communication

MS Office / tablet systems

Education

NZ-Qualified HVAC-R Technician

IQP certification

Job description

Cushman & Wakefield is seeking a skilled HVAC Supervisor to join our Auckland Trade Services team. This is an exciting opportunity to combine your technical expertise with operational leadership, helping drive performance, safety, and exceptional customer service across our Auckland HVAC division.

About the Role

Reporting to the HVAC and Plumbing Manager, you will provide day-to-day leadership and technical support to our Auckland HVAC team. You will act as the key escalation point for technical issues, oversee quality and safety standards, support planned maintenance delivery, and help ensure operational targets are achieved. This is a hands-on supervisory role that combines field-based technical work with team coordination, customer engagement, and operational oversight.

What You'll Be Doing

• Leading and supporting the Auckland HVAC team in daily operations
• Acting as the primary escalation point for technical issues and customer requirements
• Managing upgrades, minor works, and maintenance-related projects
• Supporting quotation and pricing processes alongside estimating teams
• Ensuring all additional works are appropriately approved before commencement
• Promoting and maintaining strong Health, Safety, Sustainability, Environment, Quality and Risk (HSSE Q&R) standards
• Conducting site inspections, quality audits, and work-in-progress checks
• Monitoring and driving planned preventative maintenance (PPM) completion
• Supporting technicians with technical guidance and workflow prioritisation
• Maintaining accurate job documentation and invoice information
• Building strong relationships with clients, suppliers, and internal stakeholders

What We're Looking For

• NZ-qualified or highly experienced HVAC-R technician
• Minimum 5 years' HVAC industry experience
• IQP certification
• Strong technical fault-finding and diagnostic skills
• Previous supervisory, leadership, or mentoring experience is highly desirable
• Excellent customer service and communication skills
• Strong organisational and planning abilities
• Computer literacy, including Microsoft Office applications and tablet-based systems
• Ability to prioritise multiple tasks and meet deadlines in a dynamic environment

Why Join Cushman & Wakefield?

At Cushman & Wakefield, we're committed to creating safe workplaces, developing our people, and delivering exceptional service to our clients. You'll join a supportive and highly experienced team where your expertise is valued and your career growth is encouraged.

What's on Offer

• Competitive salary package
• Auckland-based role
• Diverse and varied work across a wide client portfolio
• Career progression opportunities within a global organisation
• Strong focus on safety, quality, and professional development
• Supportive team culture and leadership

About Cushman & Wakefield

Cushman & Wakefield is one of the world's leading real estate services firms, with approximately 52,000 employees operating across nearly 400 offices in 60 countries. In New Zealand, we provide integrated facilities management, property services, project delivery, and technical trade services to a broad range of clients nationwide.