HVAC Quality Technician: Calibration, QA & RMA

Temperzone Limited; Ōtara-Papatoetoe; On-site; NZD 60,000 - 78,000; Full time

Benefits offered by this job

Cafeteria & parking

Security

Health insurance

ANZ banking discounts

Employee Assistance Program

Discount on heat pump products

Relaxed office environment

Career growth opportunities

Global company reputation

Job summary

Temperzone Limited in Auckland is seeking a Quality Technician to support high standards across our manufacturing operations. This hands-on role combines quality control, calibration, investigations, and RMA activities, ideal for someone who enjoys problem solving and working across technical and operational teams.

You'll play a key role in maintaining compliance, supporting quality improvement initiatives, and ensuring products meet both company and customer expectations.

Qualifications

• Experience servicing, fault finding, and repairing HVAC equipment.
• Trade qualification in Refrigeration and Air Conditioning or equivalent.
• Refrigerant Handling Licence and/or Electrical Service Technician Licence.
• Practical experience in testing, fault finding, and repairs.
• Experience using measuring tools and interpreting technical drawings and specifications.
• Understanding of quality systems, inspection processes, and calibration requirements.
• Strong attention to detail and commitment to safe work practices.
• Ability to work independently and manage competing priorities.

Responsibilities

• Perform inspections and quality checks on products, materials, and manufacturing processes.
• Act as a first point of contact for quality-related issues across the business.
• Conduct product audits and support containment activities for quality issues.
• Assist with root cause investigations and corrective actions for non-conformances.
• Manage calibration and verification activities for testing and measuring equipment.
• Maintain calibration records and coordinate external calibration services when required.
• Process customer returns (RMA), including inspection, repair, testing, sign-off, and system updates.
• Prepare reports on quality findings, audit results, RMA activities, and improvement opportunities.
• Support training and guidance on quality control processes and standards.
• Follow health, safety, and environmental requirements and contribute to a safe workplace.

Skills

HVAC troubleshooting

Quality mindset

Attention to detail

Independent worker

Education

Trade qualification in Refrigeration and Air Conditioning or equivalent

Job description

Temperzone Limited in Auckland is seeking a Quality Technician to support high standards across our manufacturing operations. This hands-on role combines quality control, calibration, investigations, and RMA activities, ideal for someone who enjoys problem solving and working across technical and operational teams.

You'll play a key role in maintaining compliance, supporting quality improvement initiatives, and ensuring products meet both company and customer expectations.