HVAC Quality Technician — Inspections, Calibrations & RMAs

Temperzone Limited; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Cafeteria and parking

Health insurance cover

ANZ banking discounts

Employee Assistance Program

Discounted heat pump products

Relaxed office environment

Job summary

Temperzone Limited in Auckland is seeking a Quality Technician to support delivery of high standards across manufacturing operations. This hands-on role covers quality control, calibration, investigations, and customer returns (RMA) activities, helping ensure products meet company and customer expectations.

You'll work across technical and operational teams, maintain compliance, support quality improvements, and contribute to a safe workplace with health and environmental guidelines.

Qualifications

• HVAC service experience and fault-finding ability.
• Trade qualification in Refrigeration and Air Conditioning.
• Valid Refrigerant Handling Licence.
• Experience testing and repairing HVAC equipment.

Responsibilities

• Perform inspections and quality checks on products, materials, and manufacturing processes.
• Act as a first point of contact for quality-related issues across the business.
• Conduct product audits and support containment activities for quality issues.
• Assist with root cause investigations and corrective actions for non-conformances.
• Manage calibration and verification activities for testing and measuring equipment.
• Manage calibration records and coordinate external calibration services when required.
• Process customer returns (RMA), including inspection, repair, testing, sign-off, and system updates.
• Prepare reports on quality findings, audit results, RMA activities, and improvement opportunities.
• Support training and guidance on quality control processes and standards.
• Follow health, safety, and environmental requirements and contribute to a safe workplace.

Skills

Quality control

Fault finding

Measuring tools

Technical drawings

Calibration

Root cause analysis

Education

Trade qualification in Refrigeration and Air Conditioning

Tools

Refrigerant Handling Licence

Electrical Service Technician Licence

Job description

Temperzone Limited in Auckland is seeking a Quality Technician to support delivery of high standards across manufacturing operations. This hands-on role covers quality control, calibration, investigations, and customer returns (RMA) activities, helping ensure products meet company and customer expectations.

You'll work across technical and operational teams, maintain compliance, support quality improvements, and contribute to a safe workplace with health and environmental guidelines.