Senior QA Technician — Complex Refurbishments

Accessable; Auckland; On-site; NZD 76,000 - 97,000; Full time

Job summary

Accessable in Auckland is seeking a highly skilled Complex Refurbishment QA Technician to join our workshop team. You will refurbish complex disability and rehabilitation equipment, diagnose faults, and ensure all work meets quality, safety, and contract standards.

The role emphasizes mentoring, coaching, and driving continuous improvement across the service team. You will lead quality assurance activities, perform audits and root cause investigations, and provide technical guidance on product

Qualifications

• Five years of technical experience with two+ years in QA.
• Excellent attention to detail and commitment to quality.
• Strong communication and stakeholder relationship skills.
• Experience documenting findings, procedures and reports.
• Ability to mentor and coach others while delivering results.

Responsibilities

• Refurbish complex disability and rehabilitation equipment to high standards.
• Diagnose faults and provide technical support.
• Lead QA activities, audits, and root cause investigations.
• Coach and mentor technicians; support training and competency assessments.
• Ensure compliance with quality, safety and contract standards.
• Contribute to continuous capability improvement across the service team.

Skills

Quality assurance

Diagnostics & repair

Mentoring & coaching

Documentation

Stakeholder communication

Time management

Driver's license

Continuous improvement

Problem solving

Job description

Accessable in Auckland is seeking a highly skilled Complex Refurbishment QA Technician to join our workshop team. You will refurbish complex disability and rehabilitation equipment, diagnose faults, and ensure all work meets quality, safety, and contract standards.

The role emphasizes mentoring, coaching, and driving continuous improvement across the service team. You will lead quality assurance activities, perform audits and root cause investigations, and provide technical guidance on product