Hospital Dental Admin & Front Desk Pro

New Zealand Government Joba; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Christchurch Hospital Dental Service is seeking a highly organised Administrator/Receptionist to support day-to-day operations. You will welcome patients, manage bookings, assist dentists, specialists, technicians, and staff, and ensure a patient-centered experience.

You will work as part of a collaborative team, handling front-of-house duties and essential administrative tasks, while contributing to a high standard of accuracy and service in a healthcare

Qualifications

• Exceptional customer service with a patient focus.
• Confident with technology and quick to learn new systems.
• Strong organisational, time management and problem-solving abilities.
• High level of accuracy and attention to detail.

Responsibilities

• Provide warm, professional front-of-house experience for patients and visitors.
• Manage patient bookings and ensure accurate demographic information.
• Handle telephone and electronic enquiries and direct them appropriately.
• Arrange interpreter services as required and process patient payments accurately.

Skills

Customer service

Tech savviness

Organisational skills

Data entry

Microsoft Office

Communication

Tools

Microsoft Office Suite

Patient management system

Billing software

Job description

Health New Zealand | Te Whatu Ora Christchurch Hospital Dental Service is seeking a highly organised Administrator/Receptionist to support day-to-day operations. You will welcome patients, manage bookings, assist dentists, specialists, technicians, and staff, and ensure a patient-centered experience.

You will work as part of a collaborative team, handling front-of-house duties and essential administrative tasks, while contributing to a high standard of accuracy and service in a healthcare