Home Care Coordinator — Connect & Enable Safe Living

Access; Hamilton; Hybrid; NZD 50,000 - 70,000; Full time

Job summary

Access Community Health is seeking a proactive Care Coordinator to join our regional team. You will connect clients with Support Workers, coordinating rosters and ensuring timely, high-quality home care to help people live safely and independently.

In this fast-paced role, you will be the vital link between clients and workers, requiring strong communication, coordination, and problem-solving skills. The position offers a collaborative team environment and opportunities for professional

Qualifications

• Strong communication and relationship-building skills.
• Excellent organisation, time-management, and ability to stay calm under pressure.
• Solutions-focused approach with solid problem-solving and critical-thinking skills.
• Confident computer user (Microsoft Office and general PC skills).
• Experience in scheduling, coordination, customer service, or health preferred.
• Knowledge of home-care, disability, health, or aged-care services is an advantage.

Responsibilities

• Coordinate and adjust daily client rosters to ensure safe, timely care
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low-level concerns
• Maintain accurate records and follow privacy and organisational procedures
• Escalate risks or safety issues to the Team Leader when required

Skills

Clear communication

Relationship building

Organisation

Time management

Problem solving

Microsoft Office

Job description

Access Community Health is seeking a proactive Care Coordinator to join our regional team. You will connect clients with Support Workers, coordinating rosters and ensuring timely, high-quality home care to help people live safely and independently.

In this fast-paced role, you will be the vital link between clients and workers, requiring strong communication, coordination, and problem-solving skills. The position offers a collaborative team environment and opportunities for professional