Care Coordinator - Hamilton

Access; Hamilton; Hybrid; NZD 50,000 - 70,000; Full time

Job summary

Access Community Health is seeking a proactive Care Coordinator to join our regional team. You will connect clients with Support Workers, coordinating rosters and ensuring timely, high-quality home care to help people live safely and independently.

In this fast-paced role, you will be the vital link between clients and workers, requiring strong communication, coordination, and problem-solving skills. The position offers a collaborative team environment and opportunities for professional

Qualifications

• Strong communication and relationship-building skills.
• Excellent organisation, time-management, and ability to stay calm under pressure.
• Solutions-focused approach with solid problem-solving and critical-thinking skills.
• Confident computer user (Microsoft Office and general PC skills).
• Experience in scheduling, coordination, customer service, or health preferred.
• Knowledge of home-care, disability, health, or aged-care services is an advantage.

Responsibilities

• Coordinate and adjust daily client rosters to ensure safe, timely care
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low-level concerns
• Maintain accurate records and follow privacy and organisational procedures
• Escalate risks or safety issues to the Team Leader when required

Skills

Clear communication

Relationship building

Organisation

Time management

Problem solving

Microsoft Office

Job description

Our Care Coordinators connect people with the right support so they can live safely and independently at home.

09th October, 2026

He kōrerowhakamāramamōtēneitūranga| About the role

We’relooking for a proactive andorganisedCare Coordinatorto join our regional team. In this fast-paced role,you’llbe the vital link between our clients and Support Workers - ensuring high-quality, timelycare so people can live safely and independently at home.

WhatYou’llDo

• Coordinate and adjust daily client rosters to ensure safe,timelycare
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low‑level concerns
• Maintainaccuraterecords and follow privacy andorganisationalprocedures
• Escalate risks or safety issues to the Team Leader whenrequired

09th October, 2026

He kōrerowhakamāramamōtēneitūranga| About the role

We’relooking for a proactive andorganisedCare Coordinatorto join our regional team. In this fast-paced role,you’llbe the vital link between our clients and Support Workers - ensuring high-quality, timelycare so people can live safely and independently at home.

WhatYou’llDo

• Coordinate and adjust daily client rosters to ensure safe,timelycare
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low‑level concerns
• Maintainaccuraterecords and follow privacy andorganisationalprocedures
• Escalate risks or safety issues to the Team Leader whenrequired

MōhouAke | About You

• Strong communicationand relationship‑building skills
• Excellentorganisation, time‑management, and ability to stay calm under pressure
• Solutions‑focused approach with solid problem‑solving and critical‑thinking skills
• Confident computer user (Microsoft Office and general PC skills)
• Experience in scheduling, coordination, customer service, or health preferred
• Knowledge of home‑care, disability, health, or aged‑care services is an advantage

He aha aimātou? | Why Us?

• Ongoing training and development across all levels
• Exclusive Spark mobile plan: endless data (40GB max speed + reduced), unlimited NZ/AU calls & texts, hotspot, voicemail for $24.15/month
• Be part of a team dedicated to supporting people to live well in their own homes and communities

Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space” - our promise to deliver services wherever our clients need us.