Halls Property and Facilities Officer

Kāpiti Coast; Wellington; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Dependent leave

On-site parking

Pools access

Staff discounts

Team culture

Job summary

Kāpiti Coast District Council invites applications for a Halls Property and Facilities Officer to support bookings, customer service, and property coordination across council halls and bookable spaces.

The role involves working with community groups, contractors, and staff to ensure spaces are welcoming, well maintained, and safe, handling enquiries, invoicing, and maintenance tasks with a proactive team approach.

Qualifications

• Experience delivering customer service to diverse stakeholders.
• Strong administration and data management skills with attention to detail.
• Experience in facilities maintenance, property services, or related environment.
• Ability to use Microsoft Office applications and business systems.
• Strong relationship-building and collaboration skills.

Responsibilities

• Coordinate facilities, bookings, and customer enquiries.
• Assist with invoicing processes and supplier coordination.
• Support maintenance tasks and respond to issues at halls and bookable spaces.
• Work with contractors and Council staff to ensure spaces are safe and well maintained.

Skills

Customer service

Administration

Facilities maintenance

Database management

Microsoft Office

Relationship-building

Facilities coordination

Property services

Bookings management

Tools

Microsoft Office

Job description

Posted on: 15 Oct 2026

Work type: Permanent / Full Time

Help keep Kāpiti's community halls thriving! Combine customer service, facilities coordination and property support in a varied role.

Te tūranga | The Opportunity

Are you an organised people-person with a passion for customer service, property, and facilities management? Join our Property and Facilities Maintenance team as a Halls Property and Facilities Officer, where no two days are the same. In this pivotal role, you'll be the first point of contact for customers booking Council halls, helping to ensure our community spaces are welcoming and well maintained.

This is a fantastic opportunity to combine customer service, administration, relationship management, facilities maintenance, and property coordination in a role that directly supports our communities across the Kāpiti Coast.

You'll work closely with community groups, contractors, suppliers, and Council staff to coordinate bookings, manage customer enquiries, oversee invoicing processes, and help maintain our facilities to a high standard. You’ll also play a key role in responding to maintenance issues, supporting projects, and ensuring our halls and bookable facilities remain safe, functional, and well utilised.

You will work alongside the Property and Facilities Maintenance team, and report to the Team Leader Property and Facilities Maintenance. Together, you'll help deliver quality facilities and exceptional service for our residents, community groups, and visitors.

Nā tōu rourou | What you will bring

To excel in this role, you'll bring strong customer service, administration, and facilities maintenance experience, along with excellent organisational skills and a genuine commitment to helping people. You'll also hold a current and valid New Zealand Driver Licence.

You’ll also bring strong knowledge of and experience in:

• Experience providing exceptional customer service to a diverse range of stakeholders.
• Strong administration and database management skills with excellent attention to detail.
• Experience in facilities maintenance, property services, or a similar environment.
• Confidence using Microsoft Office applications and business systems.
• Strong relationship-building skills and the ability to work collaboratively with customers, contractors, suppliers, and colleagues.
• Experience coordinating facilities, bookings, maintenance, property services, or customer enquiries would be advantageous.
• A proactive, positive attitude and commitment to delivering great community outcomes.

If you're looking for a varied role where you can make a real difference to the community while working in a supportive and collaborative team environment, we'd love to hear from you.

Mō Kāpiti Coast District Council | About us

Located on the picturesque Kāpiti Coast, KCDC plays a pivotal role in shaping the community and environment of our region. With around 480 employees, we deliver services spanning urban planning, infrastructure, environmental stewardship, and community wellbeing—working together to create a sustainable future for our diverse communities.

Ngā huanga | What we offer

• Dependant leave – because family matters.
• Thriving team culture – we work hard and support each other.
• On-site parking – say goodbye to parking hassles.
• Free access to pools – dive into fun.
• Council staff discounts – because who doesn’t love a good deal?

Closing date Friday 23 October 2026.

Applicants must be eligible to work in New Zealand. Preferred candidates will be required to complete pre‑employment checks, including drug and alcohol screening and Police checks.